We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn - Merchandise Mart – reviews, photos

3501 E. Independence Blvd., Charlotte, NC 28205
Hotel amenities
No photo provided
Got a photo?
Add it.
Ranked #107 of 169 hotels in Charlotte
3.5 of 5 stars 3 Reviews
Which Charlotte hotels are on sale?
See hotels
Write a Review

3 reviews from our community

    Trip type
Traveller rating
    0
    2
    0
    1
    0
Date Rating
Madison, WI
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
“good value good location”
4 of 5 stars Reviewed 31 December 2009

We stayed on the day after Christmas, rate was $114 including parking. As a priority club platinum member got upgraded to top floor renovated room with a view. Lobby and all public areas had been newly renovated. Room was a typical HI room, but clean, nice, and comfortable. Restaurant and bar both looked nice, but didn't patronize either one so cannot comment on anything except appearance. The location is very convenient because the hotel is connected to the adjacent Merchandise Mart, which is connected to the brown line train. Staff was professional and I have no complaints about them.
If you are planning to drive to Chicago, and plan to use public transportation to get around the city,I recommend this property if you can get the rate that includes parking.
The only thing I can warn you about is that breakfast is expensive - eggs potatoes and coffee were something like $15. Our solution was to run over to the merchandies mart and get bagels and coffee from Dunkin Donuts. There is a McDonald's there too.

  • Stayed December 2009, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask rh59 about Holiday Inn - Merchandise Mart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michigan
1 review
“Hotels desperately needs renovated. Worst Holiday Inn ever!”
2 of 5 stars Reviewed 22 February 2009

My wife and I went to Chicago to shop the magnificent mile stores. The Holiday Inn Merchandise Mart is on the far edge of the 'Magnificent Mile area' (near loop area). The hotel needs renovated badly. The carpeting is old and stained. The staff are so-so. Parking costs about $30/night. You have to take two elevators to get to your room which is a pain. Overall, this hotel is only worth it if you get an amazing deal. This is by far the worst Holiday Inn I have ever stayed in!

  • Stayed February 2009, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask slyrober about Holiday Inn - Merchandise Mart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Charlotte hotels

Staybridge Suites Charlotte
4.5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d223373?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Hilton Charlotte University Place
4.5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d94136?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Hampton Inn Charlotte - South Park
4.5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d100549?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
The Ritz-Carlton, Charlotte
4.5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d1510383?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Residence Inn Charlotte Uptown
4.5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d223214?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
A TripAdvisor Member
Kansas City, Mo
1 review
1 helpful vote 1 helpful vote
“Great stay”
4 of 5 stars Reviewed 10 June 2003
1
person found this review helpful

We had a great stay the staff was friendly and helpful at all times. We asked for an upgrade to a room with a view and they had no problem accomdating our request. The pool area was nice and we had it to our selves most of the time. Public transportation was close. Great place for the kids. Will stay here again.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Also consider these accommodation in or near Charlotte

95% recommend
"Amazing Service"
CHECK RATES! ABS:HotelCheckRates-d1409115?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoConsider
91% recommend
"HYATT house — contemporary, urban & upscale"
CHECK RATES! ABS:HotelCheckRates-d1863291?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoConsider
89% recommend
"Clean rooms and friendly staff"
CHECK RATES! ABS:HotelCheckRates-d1855057?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoConsider

Been to Holiday Inn - Merchandise Mart? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Holiday Inn - Merchandise Mart

  • Holiday Inn Charlotte
  • Charlotte Holiday Inn
Address: 3501 E. Independence Blvd., Charlotte, NC 28205
Price range (per night):* INR3,279 - 4,947

Owners: What's your side of the story?

If you own or manage Holiday Inn - Merchandise Mart, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing