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Americas Best Value Inn & Suites Charlotte – reviews, photos

2.0 of 5
3200 Queen City Drive, Charlotte, NC 28208
Hotel amenities
Americas Best Value Inn & Suites Charlotte
Ranked #154 of 169 hotels in Charlotte
1.5 of 5 stars 14 Reviews
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14 reviews from our community

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Chapel Hill, North Carolina
1 review
“America's Best Value Inn is 'best value' in the same way as Milwaukee's Best is to beer.”
1 of 5 stars Reviewed 21 December 2011

If this hotel was a band, they'd make Nickelback and Creed sound good...great...GODLY!!

Your experience may vary, but the distance covered from leaving the front office to getting to my room felt like running a gauntlet manned by the seediest elements of society. Drug dealers, pimps, prostitutes, and the like all call this place home.

Open the door. Flip the light switch. Experience a torrent of nausea, regret, stupor, and disbelief. The room looked like it came from a "B-movie" horror set. It didn't seem real. The floor had pervasive water-stains, which would have been more noticeable if more than two bulbs weren't burned out. Neither bed was comfortable, and closer inspection revealed that one of the box springs was labeled "Days Inn", the other came from a Motel 8. The mattresses origin remains a mystery. In any case, both the box springs and mattress were stained from God-only-knows. Walking towards the bathroom, there was a very odd soft spot in the floor, despite the fact it was on ground level. The mini-fridge was broken; opening it was like getting punched right in the nose by a stinky fist of yesteryear. And then there was the bathroom...the fan had fallen out of the ceiling and was dangling by the electrical wire that powered it. The floor looked dirty, and the shower walls were coated in a film of sadness. The shower was so vile that I'd sooner go snorkeling at the waste-water treatment plant than take a shower barefooted at ABVI.

ABVI should be on Fear Factor. It should be on the receiving end of a J-DAM strike. It should not on your list for lodging.

  • Stayed November 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Erik G about Americas Best Value Inn & Suites Charlotte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abvicharlotte, Manager at Americas Best Value Inn & Suites Charlotte, responded to this review
27 February 2012
Dear Eric G,

Thank you for taking the time for sharing a review about our motel. There is never an excuse for providing anything less than a perfect stay. We are in the middle of remodeled our guestrooms with new paint and carpeting. Bathrooms will have new tub reglazing in the next 6-8 months. We hope that these corrective measures will improve the overall experience.


Thanks
Nick-Manager
Americas Best Value Inn-Charlotte Airport, NC
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Gloucester, Virginia
1 review
“Yuck”
1 of 5 stars Reviewed 10 October 2011
1
person found this review helpful

My best friend & I stayed here for the weekend, and one word to sum it up: Yuck. We got in at 12-1am on Saturday morning. We checked in and open the door and was taken aback. The room smelled of cat pee. I went to the gas station across the street and bought a can of lysol and sprayed the entire can around the room thinking it may help, because I am not one to complain.. The lysol didn't even touch it. It was horrific. We went to the office and got a different room. The new room was a lot better, but the bathroom smelled of mold. You couldn't pay me to stay here again.

  • Stayed October 2011, travelled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Jessica T about Americas Best Value Inn & Suites Charlotte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abvicharlotte, Manager at Americas Best Value Inn & Suites Charlotte, responded to this review
27 February 2012
Dear Jessica T,

Thank you for sharing your opinion about our motel. I apologize for any inconvenience you experience during your stay. We have added new metal roofing to the entire property, and there are no leaks of any kind that we are aware. I am not aware of any mold issues. We are also replacing the carpets in the majority of the guestrooms which began in 2011. Hopefully, these new improvements will enhance the overall experience of any future guests.


Thanks
Nick-Manager
Americas Best Value Inn-Charlotte Airport, NC
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Surprise, Arizona
Contributor
20 reviews 20 reviews
Reviews in 16 cities Reviews in 16 cities
5 helpful votes 5 helpful votes
“NASTY & UNSAFE - GO SOMEWHERE ELSE!”
1 of 5 stars Reviewed 12 September 2011

We got stuck in Charlotte, so we needed a hotel for a few hours sleep before an early morning drive. This place was WAY overpriced for what we got. 1st motel room was a non-smoking one, but smelled like smoke and the curtains had fallen off the wall onto the ground. 2nd room they gave us was gross! The floor was so dirty we never even removed our shoes. The bath tub/show had dirt or blood spots on it, the shower curtain was growing mold, and the towels looked like someone used them to wipe grease from their hands after working in a garage (it was so gross I used a clean shirt instead). There were bugs in the room and the bed sheets looked dirty. I thought I was going to end up with a disease staying here! The motel was also located in a terrible area. I was worried about being being the victim of a motel room invasion/robbery in the middle of the night. Also, the continental breakfast and coffee was not very tasty. I regret staying here and so will you.... STAY AWAY!!! I hope this place gets bulldozed by Charlotte's code enforcement...

  • Stayed September 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Service
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Ask DW-Surprise about Americas Best Value Inn & Suites Charlotte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abvicharlotte, Manager at Americas Best Value Inn & Suites Charlotte, responded to this review
27 February 2012
Dear DW-Surprise,

Thank you for taking the time to share a review with us. I am concerned about the quality issues you had mentioned in your review. We do have a 24-hour maintenance on-site. We do try our best to keep the rooms up-to-date. We have remodeled several of our rooms with new carpeting, painting, added a new metal roof, painted the exterior walls and walkways. We hope that you stay with us again or another one of our Americas Best Value Inns located across the Country.


Thanks,
Nick-manager
Americas Best Value Inn-Charlotte Airport
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Oakland, California
1 review
1 helpful vote 1 helpful vote
“Roaches and Bed Bugs! Stay at your own risk”
1 of 5 stars Reviewed 30 July 2011
2
people found this review helpful

I attempted to stay at this hotel on July 26th because I was stuck at the Charlotte airport and just wanted an inexpensive place close to the airport. I arrived at the hotel (via a taxi, apparently the shuttle driver was gone for the day) checked in, put my bags down immediately noticed it wasn’t the cleanest place but thought what the heck what’s one night, right? WRONG? I went across the street to Cracker Barrel got a bight to eat, grabbed some water at the mini mart came back to the hotel opened the fridge to store my leftovers and water…The fridge had about eight dead roaches and bed bugs inside. I was extremely disgusted, took pictures of the dead bugs, packed up my belongings marched to the front desk explained I couldn’t stay here showed the pictures to the manager and demanded a refund. The manager WOULD NOT GIVE ME A REFUND and offered me a new room. I left the hotel and went across the street to the Quality Inn MUCH NICER for only $5 more. I WOULD SLEEP AT THE AIRPORT BEFORE STAYING IN THIS ROACH/BED BUG INFESTED PLACE. Stay at your own risk with the possibility of taking a few unwanted friends home with you.

  • Stayed July 2011, travelled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask maustin155 about Americas Best Value Inn & Suites Charlotte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abvicharlotte, Manager at Americas Best Value Inn & Suites Charlotte, responded to this review
27 February 2012
Maustin 155,

Thank you for sharing a review with us. I deeply apologize for any inconvenience you had during your stay. We have taken corrective measures-including hiring a new pest elimination company. The property is treated monthly and an inspection report is given. Please know that we do take these complaints seriously. Please contact me personally so that I can discuss the matter further.


Thanks,
Nick-Manager
Americas Best Value Inn-Charlotte Airport
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Munich
Senior Contributor
22 reviews 22 reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
“STAY AWAY !!! DIRTY, INCOMPETENT - HELL ON EARTH !!!”
1 of 5 stars Reviewed 2 June 2010
2
people found this review helpful

Stayed there in April for about ... 2 hours !!! Was stranded in Charlotte due to the volcano.
Wanted to stay at a cheap place close to the airport, because I didn´t know how long I might be stucked there .... I wouldn´t want to stay there over night even I get the money for it than vice versa! Cheap should not mean dirty! But it was .... Also the toilet flush didn´t work, so I asked the front desk paki or what ever to fix it - "will be commin´shortly" ... no one appeared! After 2 times askin I had enough and I left - received 50% money back for the first night. I have no more words for to describe this horrible place .... JUST STAY AWAY !!!

  • Stayed April 2010, travelled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask costablankoscheck about Americas Best Value Inn & Suites Charlotte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abvicharlotte, Manager at Americas Best Value Inn & Suites Charlotte, responded to this review
21 February 2011
Dear Traveler,

Your feedback is very important to us and we appreciate the fact that you took the time to let us know that your stay was not up to your expectations. We apologize for this and will certainly look into your comments and take any appropriate action. It is our goal to provide all of our guests with quality service and comfort at an exceptional price.

We hope that you will give us the opportunity to make any necessary improvements and will stay with us again or another one of our Americas Best Value Inns located throughout the country.
Report response as inappropriate
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Additional Information about Americas Best Value Inn & Suites Charlotte

3200 Queen City Drive, Charlotte, NC 28208
Price range (per night):* INR2,557 - 4,057

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