Ths is what the "other" hotels wish they could be!
Exceptional service, great rooms and I love the new lobby and breakfast bar.

Hilton should be proud!

Will definitely be staying here again!

Wish there was a hot tub!

The room was clean and the bed was comfortable, close to dining and shopping, the ikea store down the road was amazing. Wifi would have been nice if avabale

I have never written a hotel review, although I have stayed in many through the years. The bed was comfortable, but this hotel has almost no amenities. No complimentary breakfast, no vending machines (except for next to lobby), no microwave, no fridge, and no hair dryer. That's right, no hair dryer.

When I got back home, I noticed that my credit card had been charged more than the balance on the receipt I was given upon departure. When I called to ask why there was a discrepancy, I was informed that this was a deposit just in case I bought breakfast or something from the vending area in the lobby. Or, she said it might be a deposit in case I smoked in the room. She said I would receive my surprise "deposit" back within 10 days. Bizarre and completely unacceptable to me. No more Marriott for this traveler!!

We were called to a nearby hospital for a family emergency and did not arrive at the hotel until 11 pm - without a reservation. The desk clerk was most cordial and quoted the “senior” room rate when I asked for it , but when she found we had a family member in the nearby (less than ½ a mile) hospital (Carolina Medical Center-University), gave us the “hospital” rate which was $15/night lower. If you are there because of the hospital be sure to ask for that rate. We only booked for the one night because we did not know what was to happen to the hospital patient. The next morning I asked if we could delay check out because we might need to stay another night. The reservation manager was understanding and did so without hesitation. Ultimately we did stay the next night, and they reduced our rate again, because it was a Friday, and we were then awarded the “weekend-rate”. A reduced rate was not a priority to us since we where dealing with a family illness- but the hotel staff did not have to offer the reductions either.

The bed was extremely comfortable (best I have had in a chain hotel) – I slept well and do not unusually do so the first night away from home. On the down side, I did hear noises of the people in the next room through our wall- TV noises, laughing etc. The walls seemed not to isolate the noises from one room to the other. I also could not make the Wi-Fi work in our room – and didn’t have the time to pursue it. It too was not a priority. A nice hotel with super staff – not a five star hotel, but one I would stay in again.