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Courtyard by Marriott Charlotte SouthPark – reviews, photos

3.0 of 5
6023 Park South Drive, Charlotte, NC 28210
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Courtyard by Marriott Charlotte SouthPark
Courtyard by Marriott Charlotte SouthPark
Courtyard by Marriott Charlotte SouthPark
Courtyard by Marriott Charlotte SouthPark
Courtyard by Marriott Charlotte SouthPark
Courtyard by Marriott Charlotte SouthPark
Ranked #71 of 169 hotels in Charlotte
3.5 of 5 stars 33 Reviews
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33 reviews from our community

    Trip type
Traveller rating
    5
    15
    7
    5
    1
Date Rating
Melbourne, FL
Top Contributor
66 reviews 66 reviews
Reviews in 26 cities Reviews in 26 cities
70 helpful votes 70 helpful votes
“This is a fine place to stay in SouthPark”
4 of 5 stars Reviewed 1 January 2012
3
people found this review helpful

I see a lot of mediocre reviews on this hotel and I really don't understand them.

This is a Courtyard. It's not a Marriott, it's not a Renaissance, and it's not a Ritz. It's the Courtyard part of the chain. So OF COURSE it's not going to be one of these higher end hotels.

But if you're wanting to stay in the SouthPark area at a GREAT value, this is an outstanding choice. Actually, it's the BEST choice. None of the other hotels nearby come close to the value of this hotel.

Are the rooms clean? Yes.
Was the stay quiet? Yes.
Did I feel safe and comfortable? Yes.

Yes to those 3 questions makes this a solid 3-star hotel. The fact that it is such a good value and the great area that it is in gives it another star.

I will GLADLY stay here every time I'm in the SouthPark area of Charlotte.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Virginia
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“nice, clean hotel, very good area”
4 of 5 stars Reviewed 28 December 2011

My husband and I have stayed here numerous times over the last 24 plus years - sometimes with our children and sometimes without. We have seen the hotel go through several major renovations. The latest renovation is wonderful!
We recently stayed for one night in December. It was very quiet. The room and the halls were spotless. The staff were all very accommodating. The hotel is in a good area for shopping and going to restaurants, however, you do have to drive to them. The location is not walker friendly - except for a Panera Bread around the corner.
Starbuck's coffee is served in the "restaurant" and coffee is also available early in the morning in the lobby - which has plenty of comfortable seating and privacy.
I would suggest staying on the 2nd or 3rd floor. Since the hotel is in somewhat of an isolated area (near office buildings that are closed on the weekends) I'm always a little wary of staying right on the ground floor.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask lilybelle344 about Courtyard by Marriott Charlotte SouthPark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greenville, South Carolina
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Marriott Property - Not Marriott Service”
3 of 5 stars Reviewed 6 December 2011
2
people found this review helpful

This Marriott, while a bit older, is still a classic Courtyard property. The lobby is current which made breakfast and an evening beverage very convenient. My room was clean and comfortable which I expect from a Marriott property. My disappointment with this hotel was the lobby staff. As a frequent traveler I appreciate being greeted in a pleasant manner and the staff trying to make me feel welcome. I don't expect star treatment but the lack of basic courtesy has left me under impressed. The woman at the front desk barely acknowledged me during check in. When I asked for assistance extending my stay due to an unforseen situation, I was informed that they were sold out and no additional assistance was offered. I ended up checking out this morning and booking at a competitors location due to their willingness to assist me. A room may have opened up but I was not inclined to try. During check out I handed in my key and the response was Bye - no question about the stay.

Room Tip: Stay away from the elevator. This is an older hotel and they were noisy.
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  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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San Francisco, California
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Not impressed at all..”
2 of 5 stars Reviewed 1 November 2011
2
people found this review helpful

I am probably not going to stay here anymore even though the office I work at is right next door. The staff is nice but the hotel is just too old. They remodeled the lobby but didn't really care about their rooms. The drapes have stains, the shower curtain had mold, the internet is non existent (took me 10min to get to this website, not kidding).. I changed my upcoming reservations and paying more to stay farther away.
I have to say that the staff is really nice and caring though

Room Tip: All rooms are the same I heard from other coworkers.
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  • Stayed November 2011, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Vero Beach, FL
Reviewer
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Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“An older Courtyard property”
3 of 5 stars Reviewed 25 October 2011
1
person found this review helpful

I selected this Courtyard because of its proximity to where relatives live in Charlotte (very near SouthPark shopping area). While I was not disappointed, neither was I impressed; it is an older property and there is only so much that can be done in terms of remodeling/updating. While the room was clean and the bed comfortable, the bathroom left a lot to be desired (very small & sterile lavatory area) and the living area furniture was very average in look and comfort.
While located on a quiet street, there is a fire station about one mile away, and we were awakened by emergency vehicles two or three times during the two nights of our stay.
The lobby is nice and the staff was friendly and helpful, but I will try a newer property on my next visit to Charlotte.

  • Stayed October 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Courtyard by Marriott Charlotte SouthPark

  • Courtyard Charlotte
  • Courtyard Charlotte Southpark
  • Charlotte Courtyard
  • Charlotte Marriott
Address: 6023 Park South Drive, Charlotte, NC 28210
Price range (per night):* INR5,058 - 9,949

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