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Residence Inn Charlotte SouthPark – reviews, photos

3.0 of 5
6030 Piedmont Row Drive South, Charlotte, NC 28210
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Residence Inn Charlotte SouthPark
Ranked #34 of 169 hotels in Charlotte
4.0 of 5 stars 59 Reviews
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59 reviews from our community

What travellers say about this hotel
  • Business center(3)
  • Rooms are clean(3)
  • Front desk staff(3)
Traveller rating
    22
    23
    8
    1
    5
Only show reviews for Family (14) | Couples (12) | Business (21)
Date Rating
usa
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Wonderful service !”
4 of 5 stars Reviewed 10 January 2011

My husband and I stayed for 4 nites over the New Year holiday. The front desk staff were absolutely wonderful and so accommodating, All our requests were addressed with a smile and our friends who came for a one night stay commented what a lovely hotel it is.
Rooms were very clean, comfortable and not lacking for anything..One evening some hotel guests were outside around the outdoor fire, and it looked so warm and cozy...such a homey winter feel. The Business center was small but efficient, and we printed our travel documents without a hitch. The hot breakfast was great and the dining room was spacious enough for everybody. Overall we had a wonderful stay and we thank all your staff for the warm welcome and friendly service during our entire stay... it was a most enjoyable start to the New Year 2011.

  • Stayed December 2010, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask orchid91 about Residence Inn Charlotte SouthPark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
COS
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Continuous disappointment”
1 of 5 stars Reviewed 18 December 2010
2
people found this review helpful

Unfortunately, one cannot always pick where they stay when the company is footing the bill. And over a year of staying periodically, things deteriorated instead of improved. While some of the staff was polite and professional and some very amiable, the general manager left one feeling like you were a nuisance and not a guest.
Slow internet (cable) and no wifi (even though mgmnt repeatedly said they were working on it), rental car broken into several times (several different visits) and then personal vehicle, (the security that roams the area does not work for the hotel), attempted break-in on a friends room, not enough kitchen utensils/etc. Rooms were clean but hallways and stairwells were dirty, broken elevator (either not working at all or not working properly).
The only thing that made this hotel pleasant was some of the staff members who worked the desk, the bar/kitchen/dining area and a asst managers.
When complaints were addressed to the general manager, nothing was really resolved and when thefts occurred, they were met with "we are not responsible".
Thankfully, our company found better accomodations.

  • Stayed January 2010, travelled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask SaoirseCOS about Residence Inn Charlotte SouthPark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
“Price line this hotel!”
4 of 5 stars Reviewed 20 October 2010

Bid $50 on priceline and got this $169 per night room. Sweet! Hotel was clean, just fine in a nice area. Not sure where some of these people are coming from on here

  • Stayed October 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Fred114 about Residence Inn Charlotte SouthPark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
1 review
“Nice hotel, nice location”
4 of 5 stars Reviewed 10 October 2010

I travel often and business and seek out hotels that are newer and located within walking distances of nice places to eat. This hotel fit the bill on all acounts. It was weel kept, clean and tidy. There is a nice entertainment district within a blocks walking distance.

  • Stayed October 2010, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Hottga about Residence Inn Charlotte SouthPark
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tn
Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
31 helpful votes 31 helpful votes
“AWESOME HOTEL!”
5 of 5 stars Reviewed 20 September 2010
1
person found this review helpful

We stayed this previous weekend, while in town for a concert and loved the hotel. We had no complaints at all. The breakfast provided is awesome! not just a contintental breakfast but a full on buffet style breakfast. Our room was spacious and very clean, the beds very comfortable. And the staff was very nice. They even let us have a little later check out. I think it is an awesome place, in a very safe clean area. close to many nice resturants and the mall.

  • Stayed September 2010, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask cindylouwho about Residence Inn Charlotte SouthPark
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Additional Information about Residence Inn Charlotte SouthPark

  • Residence Inn Charlotte
  • Charlotte Residence Inn
Address: 6030 Piedmont Row Drive South, Charlotte, NC 28210
Price range (per night):* INR6,336 - 10,282

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Residence Inn Charlotte SouthPark
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