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Duke Mansion Bed and Breakfast – reviews, photos

400 Hermitage Road, Charlotte, NC 28207 (Formerly White Oaks Conference Center)
Hotel amenities
Duke Mansion Bed and Breakfast
Duke Mansion Bed and Breakfast
Duke Mansion Bed and Breakfast
Duke Mansion Bed and Breakfast
Ranked #2 of 11 Charlotte B&B and Inns
4.5 of 5 stars 27 Reviews
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27 reviews from our community

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Traveller rating
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    9
    4
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Date Rating
San Francisco
Senior Contributor
37 reviews 37 reviews
Reviews in 31 cities Reviews in 31 cities
28 helpful votes 28 helpful votes
“This hotel blocks access to several major websites”
3 of 5 stars Reviewed 21 July 2010
1
person found this review helpful

The property is gorgeous and welcoming, and the bed was fantastically comfortable, particularly the pillows. The towels were very nice. I didn't find it to be noisy at all. The Asian man who checked us out (didn't catch his name) was extraordinarily friendly and helpful. The residential neighborhood is affluent and attractive. I didn't think our room looked worn down, though it also didn't look like it had been updated recently.

Bad parts:
They use Open DNS to block access to content-sharing websites such as You-Tube, Twitter, and Flickr. The woman at the desk that evening was not aware that the hotel had made this rude and technically incompetent choice and was unable to help. Once we worked around the problem (I travel with a computer wizard) the internet worked perfectly well, but most visitors will not know how to do so.

Our third floor room was a bit dreary. It appears that rooms on the third floor all have only one small window. If I were to return, I would certainly try to get a room on the second floor. This is an old house and I suspect that the third floor was originally the location for the maids' quarters, so you can expect sometimes low ceilings and not a great deal of light.

There is a fitness room but it is very small (stairmaster and maybe a bike) and has no windows. It is on the third floor.

  • Stayed July 2010, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask emilyq about Duke Mansion Bed and Breakfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
avidoutdoorsman
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Hidden Gem”
5 of 5 stars Reviewed 9 July 2009
2
people found this review helpful

If you appreciate historic architecture and traditional decor, the Duke Mansion is for you. It's like taking a step back in time. It has rooms of varying size and really comfortable beds. I always try to stay in one of the rooms with a screen porch/balcony. Enjoy your coffee on the porch while looking at the amazing craftmanship of the house. They just don't build homes like this anymore.

The complementary hot breakfast is delicious (try the bacon!) and the staff is very helpful and friendly. Plus, any proceeds go towards the preservation of this historic gem, so it makes you feel good about the money you spend on staying at the Duke Mansion.

Don't miss the history of the Mansion on the second floor. It's very interesting. I have met many people from Charlotte who have never discovered this hidden gem. It's tucked away in a quiet neighborhood with amazing walking and running routes through beautiful Myers Park.

  • Stayed June 2009, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Cincinnati
1 review
1 helpful vote 1 helpful vote
“Nice grounds and history was great but cleanliness suffered.”
3 of 5 stars Reviewed 15 June 2009
1
person found this review helpful

I stayed at the Duke Mansion for a week on business due to the price and location. It's in the heart of Myers Park which features some of the most beautiful homes in Charlotte, NC. I checked in and my clothes needed to be ironed, so I pulled out the iron and it was broken. I called the front desk to ask for another and one was brought up to the room by the front desk attendant. Not too friendly. Anyway, broken handle on the dresser, caulk needed replacing in the shower due to mold, and you're not going to believe this, but there were spiders and webs in the corners of the room nearest the desk area. This was in a smaller room and not the largest at the property, but there is still no excuse. Also, the wifi was down when I arrived and was told to hardwire the machine to a wall outlet which didn't work either. I had to go to the wireless router on the 3rd floor and reboot it.

  • Stayed June 2009, travelled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask konascott about Duke Mansion Bed and Breakfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ohio
Top Contributor
111 reviews 111 reviews
Reviews in 71 cities Reviews in 71 cities
115 helpful votes 115 helpful votes
“I'd go back”
4 of 5 stars Reviewed 14 October 2008

Even though I like older houses, I'm not much of a bed-and-breakfast person. I booked this property because the location fit my needs. It was a pleasant surprise. From my initial telephone call to departure, the staff was uniformly friendly and willing to help with anything necessary to make the stay comfortable. The room -- a second floor "porch room" attached to a screened-in-porch -- was spacious and had beautiful large windows as well as high ceilings. It would have been nice to have a second easy chair for relaxing, as there was room for it in the room. The bathroom had a good selection of amenities and the bathrobes came in handy. Turn-down service never materialized, but a call to the front desk for ice (it was supposed to come with the turn-down service) brought ice to the room within a minute or so. There is a nice selection of hot and cold beverages off the lobby for hotel guests. We did not encounter the noise problems other reviewers noted, but the room next door was empty. Breakfast was well prepared; the menu offered pretty much anything most people would want for breakfast. Now the downside: there was a reception/event while we were there and, even though it supposedly ran only for a couple of hours, the tents and preparations hindered our enjoyment of the grounds prior to the event starting and certainly while it was going on. Returning nearly an hour after the reception supposedly ended, we had to elbow our way through a crowd on the steps (who were none too accommodating) just to get in the front door. So the occurrence of events probably helps the room rate a little bit but detracts from the overall experience.

  • Liked — Room
  • Disliked — Reception at the property
  • Stayed October 2008, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Ask JJTOH about Duke Mansion Bed and Breakfast
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Apex, North Carolina
Top Contributor
91 reviews 91 reviews
Reviews in 40 cities Reviews in 40 cities
68 helpful votes 68 helpful votes
“Nice Grounds, Beautiful Area.”
4 of 5 stars Reviewed 11 August 2008
1
person found this review helpful

We stayed at The Duke Mansion this past weekend. I would give 3.5 stars if available.

We had read up on the mansion and being from the triangle and being a "Duke family" we decided to try out the b&b.

The house is impressive from the outside and the grounds are very lovely, even in the August heat.

The staff was attentive and were available as needed.

The room was well appointed, but a bit unimpressive. Example: they have a flat screen tv up on the wall, but it was a small tv (not that we expected a 50 inch) :-)... The bathroom could've used a makeover - it was clean, but looked like no new fixtures had been put in in over 15 years. The toiletries were generic. The doorknobs were painted over and peeling. The house just needs a good scrub down and paint job (like most older B&B's).

They have a complimentary afternoon mixer. But it's in a very small lounge area that accomodates about 2 couples. They also have complimentary snacks for guests available all day long.

They do a turn-down service in the evenings, where they bring in water and ice and place chocolates on the pillows and put out the robes.

All those little things do add up to make your stay pleasant. Again, the staff was very attentive.

Buffet breakfast was included in with our room charge. Breakast was ready for us when we we went down. The serving staff was attentive and the food was fresh and well prepared. It was a full breakfast - not just a continental breakfast.

The hotel does not have a restaurant.

For us, the best part of the hotel were the grounds and the neigbourhood. It's a great place for an evening or morning walk or jog. Just lovely. The grounds have plenty of shady seating areas (there were some mosquitos in the afternoon).

The location is good if you prefer to be away from the city center. But still close enough to shopping and dining.

Ideal for older couples or young couples that want quiet. I wouldn't think young families would be too comfortable.

All and all - we would stay there again.

  • Liked — Location
  • Disliked — Unimpressive interiors
  • Stayed August 2008, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Duke Mansion Bed and Breakfast

400 Hermitage Road, Charlotte, NC 28207 (Formerly White Oaks Conference Center)
Price range (per night):* INR9,949 - 13,895

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