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Super 8 Charlotte Sunset Road – reviews, photos

1.5 of 5
4930 Sunset Road, I-77 Exit #16A, Charlotte, NC 28269
Hotel amenities
Super 8 Charlotte Sunset Road
Super 8 Charlotte Sunset Road
Super 8 Charlotte Sunset Road
Super 8 Charlotte Sunset Road
Super 8 Charlotte Sunset Road
Super 8 Charlotte Sunset Road
Ranked #140 of 169 hotels in Charlotte
2.5 of 5 stars 13 Reviews
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13 reviews from our community

    Trip type
Traveller rating
    1
    1
    2
    0
    9
Date Rating
Luthersville, Georgia
1 review
“If we could have gotten a refund we would not have stayed.”
1 of 5 stars Reviewed 10 January 2011

I made a reservation in advance. We finished what we came to see early and were just going to look at the room. The rooms that I saw upon first glance looked clean, but not much to write home about. I told the gentleman that we really wanted to cancel the room and head back home. Well, you can only cancel your room 24 hours in advance. We decided that since we were going to have to pay for it anyway we would just stay. The room smelled musty. The first thing I noticed was that there was still soap scum from the previous customers on the sink where the bar of soap sat. The chairs in the room were covered with spill stains and the arms were covered with years of crud. The sheets were not tucked in on the beds. There was dust in places that if they were really cleaning there wouldn't be dust there. The windows were filthy in the room and the office. I am sending pictures to Wyndham group of this room. It was not an enjoyable stay it was horrible. This thing that the Gen. Mgr. wrote on some of the other reviews about being upgraded, he must have meant in 1990.

  • Stayed January 2011, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask scmoss about Super 8 Charlotte Sunset Road
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte
1 review
1 helpful vote 1 helpful vote
“Please dont come here”
1 of 5 stars Reviewed 19 March 2010
1
person found this review helpful

I am here right now and let me tell you, this place is not worth 40.99 a night. The people are not friendly and she seems to go out of her way to make you not feel welcome. The outlets dont seem to all worjk and the beds are very dirty, look around there are better rates and places to come rather then here, this has been a horrible trip ive been here eight days and paid 381.25 for this, not worth it please do not come here and make the same mistake that i did.

  • Stayed March 2010, travelled solo
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Tyrell20 about Super 8 Charlotte Sunset Road
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Pennsylvania
Senior Contributor
34 reviews 34 reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
“Good, inexpensive motel.”
4 of 5 stars Reviewed 3 March 2010
1
person found this review helpful

The room and bathroom were clean, and we had no problem getting extra towels. The only problem was that the tub was extremely clogged. We called the front desk, and they told us that, since the maintenance staff was not available, we could either get a new room or just get the key to another to shower in if we had unpacked and didn't want to move. Problems happen, but they were willing to accommodate us.

  • Stayed February 2010, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Ginnette12 about Super 8 Charlotte Sunset Road
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minnesota
1 review
1 helpful vote 1 helpful vote
“Beware of the mold!”
1 of 5 stars Reviewed 18 January 2006
1
person found this review helpful

My husband and I stayed at this hotel and I must say that this truly is a dive hotel! We arrived in our room to find mold on the ceiling tiles as well as on the walls. Immediately upon entering the room it smelled very musty and of stale smoke (it was a non-smoking room). I went to the front desk and requested to see another room but unfortunately for my husband and I it was to be no better. It had mold as well and the bathroom was not clean. I had to purchase candles to try to block out the musty smell in the room and leave the door open as much as possible hoping the fresh air would somehow create a miracle for this hotel. This was to no avail. I would not recommend this hotel to anyone!

  • Stayed October 2005
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask MinnesotaRickj about Super 8 Charlotte Sunset Road
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hal Christian, Manager at Super 8 Charlotte Sunset Road, responded to this review
29 September 2009
We have undergone extensive upgrade in the past two years. This has enabled us to pass our Quality Assurance Surveys 4 times in a row. Our City Health Satisfaction score is A grade. Old customers regularly commend us on the cleanliness and the friendly, professional staff.
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A TripAdvisor Member
Raleigh
1 review
5 helpful votes 5 helpful votes
“Worst crapper ever!”
1 of 5 stars Reviewed 22 September 2005
5
people found this review helpful

This is by far the dirtiest hotel room I have ever stayed in! I am appalled at the level of cleanliness, and I will make sure to never stay at a Super 8 again. There is gunk all around the sink basin. There is dirt/stains/something nasty on the toilet seat along with pubic hair. The "nonsmoking" room smells like it's been closed up with a full ashtray in it. The inside security latch is broken. The floor looks like it has not been vacummed in weeks. I do not even want to think about the sheets I will be sleeping on momentarily given that I found 2 jet black (not my color) hairs in the sheets. I got suckered into the low rate, and I am disgusted with my choice. I intend to rate this hotel location poorly on every hotel website I visit. When I asked the hotel clerk, who was nice and polite, for a different room because of the door latch, her reply was that she gave me "the best room." Are you kidding me? I am appalled and horrified that I've spent $52 and some change on this disgusting location, and I only wish I had my camera with me so I could document the nastiness - pubic hair on a "clean" toilet! You've got to be joking! I was driving on I-77 S and made the mistake of stopping here for the night - arrived after 9pm, and I didn't feel like hassling with any hotel crap. But here I am almost afraid to lay in the sheets. I believe you can have good deals without compromising quality this much, and I would hope someone would agree with me.

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Hal Christian, Manager at Super 8 Charlotte Sunset Road, responded to this review
29 September 2009
Extensive upgrades include complete facelift to bathrooms. The showers now sport the new curved shower rods with new translucent window shower curtains. Most of the commodes have been replaced and we also now have shinny new crome tissue holders and plumbing. The walls and the bathroom door have been repainted. This gives a completly new ambiance to the rooms.
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Additional Information about Super 8 Charlotte Sunset Road

  • Super 8 Charlotte
  • Super Eight Charlotte
  • Charlotte Super Eight
  • Charlotte Super 8
Address: 4930 Sunset Road, I-77 Exit #16A, Charlotte, NC 28269
Price range (per night):* INR2,279 - 4,057

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