My daughter and I stayed here for the night and were very pleased with our stay. Our room was very clean, the bed and linens were comfy and breakfast was very good for a continental breakfast. We enjoyed the homemade waffles. Check-in/check-out was speedy and efficient. The front desk staff were very courteous and helpful.
Our visit in Charlotte was for a concert at the Verizon Wireless Amphitheatre. The proximity of the hotel to the amphitheatre was not very convenient. I think we will pick the Concord Mills area for our stay if we return for another concert.
The only real problem I had was the inability to connect to Wi-Fi. I called the front desk and was told that yes they did have free Wi-Fi, but no solution was offered when I relayed that I was unable to get an appropriate signal to connect. This was not a huge problem because we were in the room only a short ammount of time prior to going back out for the evening, but I would have been upset had I spend very much time in the room.
Overall our stay was very satisfactory and I would recommend it to others.

I stayed at this hotel for one night prior to attending off site training for my job. Check in was short and easy, the hotel did offer menus for restaurants that delivered and they have a little store by check in that had drinks and snacks. When I walked in my room it was freezing so I had to turn the air off. The furniture and TV were a little dated but everything was clean. While I wouldn't call it a four star hotel it was definitely fine for just a business trip. The staff was very nice and had great customer service.

This hotel had very nice front desk staff that welcomed us when we arrived, they had a nice lobby with snacks and drinks available for purchase along with coffee 24 hrs. We booked a 2 bedroom suite for the space and was very satisfied with how clean the room was and the comfort of the sofa and the beds. I liked how the suite had multiple windows that we could open and let fresh air in, felt like I was in a little apartment. The internet was a little hit and miss with the signal but overall it worked pretty good. It was nice to see they provided a breakfast with cereal, waffles, sausage biscuits (my favorite) and bagels, toast, etc. The price for the suite was not bad either compared to other hotels that offered 2 bedroom suites, which are few and far between. I would recommend this hotel and would not hesitate to stay here again.

The suites are usually nice as the layout of bedroom, sitting area and kitchen is great for long or short stay. We booked a two bedroom suite and one of the rooms smelt of dog urine. We asked if they had any rooms not previously used by pets but apparently they can all be used but are thoroughly cleaned. We put up with it for one night but had to change to a new room the following day as it was unbearable. The staff on the weekend was limited and disinterested as even when we had not got a coffeemaker we had to fetch one ourselves, as the only member of staff was manning the checkin desk. The second room was clean and as expected from the brand. Breakfast was plentiful although the room was used by the staff to stand around for a chat.