I appreciated and enjoyed the fact that I was able to feel relaxed and comfortable the way I would at home. Customer service was very good and very accommodating. I thought the queen bed was also comfortable. My husband, however, did not think the bed was comfortable; but, it's differrent strokes for different folks. He did like the room, however, and was also satisfied with customer service.

When we got into our room, we saw that it was not the one bedroom suite that I had reserved. We were, I think, placed in a Standard or Studio Suite. Michael, at the front desk, did not give me a hard way to go. He asked me did I want a one bedroom or a two bedroom. I said a one bedroom is fine. He said, well I thought I would give you a bigger room, and he apologized for the mistake. I asked how much more for the two bedroom? He said, for the same price. I said okay. Because of this gesture, I know that my husband and I will stay here again. Thank you Michael!!

I would also like to say thank you to Takia at the the front desk. She too was accommodating and extended herself as well. Thank you Takia!!

Better than a hotel, more like a vacation rental. Clean rooms and friendly, helpful staff. Good location. Will defiinitely be back.

Felt like home. Clean. Friendly customer service. Highly recommend. Beds are so comfy.

Once again randi and her staff have gone above and beyond the call of duty. Again this year the state games region 5 team stayed at townplace suites and had the best stay ever. The word must have got out about last year, because 3 other regions stayed int h e hotel as well. As always jason and the rest of the desk staff left no detail undone. The parents from region 5 as well as the other regions had nothing but A+'s for the condition of the property and the friendliness of the staff. The even had run off maps to the different venues the teams were playing at. When the state games returns to the charlotte area, this is the place to stay. Its location is close to concord mills and shopping and yet far enough away for quite and rest each night. Thanks for 2 great years at Townplace suites.

Michael Langone
Head Softball/ Volleyball Coach
Chatham Central High School
Region 5 Assistant Coach
West Senior Games Assistant Coach