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Omni Charlotte Hotel – reviews, photos

4.0 of 5
132 East Trade Street, Charlotte, NC 28280
Hotel amenities
Omni Charlotte Hotel
Omni Charlotte Hotel
Omni Charlotte Hotel
Omni Charlotte Hotel
Omni Charlotte Hotel
Omni Charlotte Hotel
Ranked #41 of 169 hotels in Charlotte
4.0 of 5 stars 264 Reviews
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264 reviews from our community

What travellers say about this hotel
  • Very nice(12)
  • Room service(9)
  • Next morning(5)
  • Great location(5)
  • Friendly and helpful(5)
  • Self parking(4)
  • Only complaint(4)
  • Time Warner(4)
  • Flat screen(3)
  • Downtown area(3)
Traveller rating
    81
    87
    50
    27
    19
Only show reviews for Family (29) | Couples (83) | Business (67)
Date Rating
Charlotte, NC
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Great Location, a bit of construction noise”
4 of 5 stars Reviewed 13 February 2012
2
people found this review helpful

First, this is a really nice hotel. Ask for a corner room so you can get the large room with the wonderful views (although there really isn't all that much of a view in Charlotte). Linens were great as one would expect, friendly but not intrusive staff, and overall, a really nice get away for that special weekend. You can walk anywhere uptown so don't bother with a car. Great restaurants within walking distance-- everything from upscale steak places to more trendy "pubs". Noise is the only negative and I suppose Omni can't do a lot about Charlotte's construction.

Room Tip: ask for a corner room what has a view
See more room tips
  • Stayed March 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
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Ask nik0ngirl about Omni Charlotte Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni Charlotte Hotel, responded to this review
22 February 2012
Thank you for sharing your recent experience at The Omni Charlotte on TripAdvisor. We are thrilled that you had a great stay and appreciate all of your compliments. Please accept our apologies for the noise from downtown construction. We hope to welcome you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Maine
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Friendly Staff, Excellent Location”
4 of 5 stars Reviewed 10 February 2012
1
person found this review helpful

We stayed the Omni for a long weekend in Febraury, 2012. Great first impressions - the bellman and front desk staff were super and even upgraded us to a suite (Omni Select Member) which was on the sharp front corner of the building with a commanding view. Everything was clean and in it's place. We had 3 people total in the room, so two beds rather than a King, like we have at home. Surprisingly, the bed was so comfortable, I slept like a King!

Lots of exploring was only steps away. Always felt safe and great restaurants nearby.

Stayed February 2012, travelled with friends
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Ask NativeMainer44 about Omni Charlotte Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni Charlotte Hotel, responded to this review
22 February 2012
It was a pleasure for us to read that you had a wonderful stay at The Omni Charlotte Hotel. Thank you for choosing us as your home base as you explored Charlotte and we hope you will return soon.
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Raleigh, North Carolina
Contributor
14 reviews 14 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Great location”
5 of 5 stars Reviewed 1 February 2012

The location was great, the bed was comfortable, and the service was excellent. Would definitelt stay here again!

  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni Charlotte Hotel, responded to this review
22 February 2012
We are glad you had a great stay at The Omni Charlotte. We look forward to welcoming you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, CA
Senior Reviewer
9 reviews 9 reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“Great location and perfect service”
4 of 5 stars Reviewed 31 January 2012

Located across the street from the epicenter in uptown between Tryon and College on Trade. Sign up for the rewards program and your key is ready and waiting for pick up...stayed here several times, never had an issue with really early check-ins (just after a red-eye). Staff is happy to spend time to familiarize you with the area. Can be loud in the room if facing the Epicenter during their concerts...ask for a room away from it.

  • Stayed April 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Philip0706 about Omni Charlotte Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni Charlotte Hotel, responded to this review
22 February 2012
We enjoyed reading that the great location and service of The Omni Charlotte Hotel brings you back again and again. Thank you for your loyalty and your complimentary review and we will look forward to your next visit!
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Durham, North Carolina
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Great location, otherwise average”
3 of 5 stars Reviewed 24 January 2012

We stayed here because the hotel prices were much cheaper than others in the area. The location was perfect for us, short walk to the bobcats arena (which was the reason for our stay) and a 2 minute walk to bruegger's for breakfast. (The omni has a $10-$15 breakfast but we opted out). The hotel otherwise was average and a little tired- definitely in need of updating. The adjoining gym looked really bright and new but we didn't use it. Only real complaint is that our ice bucket was still full of ice water from the previous guest- ew. Will probably look elsewhere for returning trips.

Room Tip: lots of street noise, book a room on a high floor
See more room tips
  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Champagne512 about Omni Charlotte Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni Charlotte Hotel, responded to this review
22 February 2012
We were disappointed to read that your recent stay with us fell short of your expectations. Thank you for giving us insight into what made your stay less than perfect as it allows us to find ways to make improvements. We hope you will reconsider staying with us again in the future so we may have a second chance to gain your confidence in our property.
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Additional Information about Omni Charlotte Hotel

  • Omni Hotel Charlotte
  • Omni Charlotte
  • Charlotte Omni
Address: 132 East Trade Street, Charlotte, NC 28280
Price range (per night):* INR7,614 - 16,285

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