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Courtyard by Marriott Charlotte City Center – reviews, photos

3.0 of 5
237 S Tryon St, Charlotte, NC 28202
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Courtyard by Marriott Charlotte City Center
Courtyard by Marriott Charlotte City Center
Courtyard by Marriott Charlotte City Center
Courtyard by Marriott Charlotte City Center
Courtyard by Marriott Charlotte City Center
Courtyard by Marriott Charlotte City Center
Ranked #46 of 169 hotels in Charlotte
4.0 of 5 stars 86 Reviews
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86 reviews from our community

    Trip type
Traveller rating
    21
    38
    19
    6
    2
Date Rating
Maryland
Senior Contributor
29 reviews 29 reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
“Nice location, basic hotel”
3 of 5 stars Reviewed 27 January 2012

Just stayed for one night but loved that, because it did not provide a free breakfast, it is in walking distance to a Panera. Walking distance to almost anywhere (all the main visitor attractions in the city) in Charlotte and reasonably priced for city hotel. We were visiting UNC Charlotte and it is only a short drive away. So I would recommend this to visiting families of university students. Rooms were an OK size and the place is clean with nice bathrooms. All in all a good basic hotel in the heart of a really nice city.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask travelmom519 about Courtyard by Marriott Charlotte City Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly Ann McMillin, Manager at Courtyard by Marriott Charlotte City Center, responded to this review
27 February 2012
Dear travelmom519,
Thanks so much for taking the time to write a review about your experience at our hotel and for recommending us. I will pass along all of your comments to our team during our next weekly meeting. We look forward to seeing you again!
Best Regards,
Sherry McWheter, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indianapolis, Indiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great place to relax, in the middle of the action”
5 of 5 stars Reviewed 17 January 2012

I spent a week in Charlotte on business and found the Courtyard right there on Tryon Street. It is within walking distance to almost everything. Take the garage elevators to the second floor and you are 100 feet from the overhead walkway that leads almost everywhere in the business district. On street walking to all of the attractions (although I did not try those yet).

Room Tip: H1 is the first hotel floor and is the 13th floor of the building. Don't get confused if you ge...
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  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask 10000Feet about Courtyard by Marriott Charlotte City Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly Ann McMillin, Manager at Courtyard by Marriott Charlotte City Center, responded to this review
18 January 2012
Thank you for your review and recommendation 10000Feet! We’re so glad you enjoy staying with us; we greatly appreciate your business and taking the time to share your comments.
Thanks for choosing the Courtyard Charlotte City Center for your business needs and we look forward to being of service the next time you are in the area!

Yours truly,
Sherry McWherter, General Manager
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Atlanta, Georgia
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Thank you”
4 of 5 stars Reviewed 16 January 2012

I took advantage of my AAA and got a good room rate. The hotel is quiet. Great and Quick elevator system ( I mean you have to get your key out anyway) I felt very safe here. Popcorn in lobby one night Yum Staff was wonderful very attentive. Wifi was iffy but staff worked to get it resolved. Market goods over priced but probably typical Rooms were small butcomfortable and clean I would like to have thicker covers for top cover. I like thick white comforters. Bed was too firm for me but it was comfortable. I would definitely stay again

  • Stayed January 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 2 more reviews by SamanthaBrownw for Charlotte
Ask SamanthaBrownw about Courtyard by Marriott Charlotte City Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly Ann McMillin, Manager at Courtyard by Marriott Charlotte City Center, responded to this review
27 February 2012
Dear SamanthaBrownw,
Thank you so much for choosing our hotel and taking the time to write a review. It is great to hear you enjoyed your stay and took advantage of the great amenities our hotel has to offer. I apologize our bed was too firm for your liking. We hope that you stay with us again when you visit Charlotte.
Sincerely,
Sherry McWheter, General Manager
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Hendersonville, North Carolina
Senior Contributor
39 reviews 39 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“What you expect from Marriott”
4 of 5 stars Reviewed 14 January 2012

We stayed here for NYE. It was about $300 after all the taxes. This was one of the better rates for the night. Room was great. No fridge in the room, a big negative. Could not keep our leftovers from dinner cooled. Service was great. Parking very convenient. Great location

Room Tip: $10 for parking. Make sure your vehicle is not over 6' 8".
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Thomas J about Courtyard by Marriott Charlotte City Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly Ann McMillin, Manager at Courtyard by Marriott Charlotte City Center, responded to this review
16 January 2012
Thank you for your review Thomas J! We greatly appreciate your business over the New Year’s Eve holiday and taking the time to share your comments.

Yours truly,
Sherry McWherter, General Manager
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Manhattan Beach, California
Top Contributor
112 reviews 112 reviews
Reviews in 65 cities Reviews in 65 cities
58 helpful votes 58 helpful votes
“Great service/room”
4 of 5 stars Reviewed 13 January 2012

Room was modern, comfortable and clean. Hotel is attached to parking garage, $10.00 per day. The front desk was courteous and professional. Rooms are well maintained. Met all of my expectations. It's located in the center of the city within walking distance to many restaurants.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Jeff2007 for Charlotte
Ask Jeff2007 about Courtyard by Marriott Charlotte City Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly Ann McMillin, Manager at Courtyard by Marriott Charlotte City Center, responded to this review
16 January 2012
Jeff2007

Thanks so much for taking the time to write a review about your experience at our hotel and for recommending us. I will pass along all of your comments to our team during our next weekly meeting. We look forward to seeing you again!

Best regards,
Sherry McWherter, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Courtyard by Marriott Charlotte City Center

  • Courtyard Charlotte City Center
  • Courtyard Charlotte
  • Charlotte Courtyard
  • Charlotte Marriott
Address: 237 S Tryon St, Charlotte, NC 28202
Price range (per night):* INR7,614 - 17,508

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