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Back to Country Inn & Suites By Carlson, Charlotte - I-85 Airport

Country Inn & Suites By Carlson, Charlotte - I-85 Airport – reviews, photos

2.5 of 5
2541 Little Rock Rd., Charlotte, NC 28214
Hotel amenities
Country Inn & Suites By Carlson, Charlotte - I-85 Airport
Ranked #102 of 169 hotels in Charlotte
3.0 of 5 stars 60 Reviews
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60 reviews from our community

    Trip type
Traveller rating
    7
    10
    20
    9
    14
Date Rating
france
1 review
1 helpful vote 1 helpful vote
“BEWARE OF THEFT!”
1 of 5 stars Reviewed 8 October 2010
1
person found this review helpful

I stayed at this hotel in August and was robbed of everything while I was asleep in the room!. The hotel video cameras showed that the robber came in thru the supposedly locked outside doors, not once, but twice, and came into my room, since the door didn't automatically swing shut and latch. When I asked the hotel about the failure of the doors to close automatically, I was told that it often happens because the chips in the doors need to be replaced and they dont replace them very often because they are expensive. Please be VERY CAREFUL if you decide to stay here. I wont be again.

  • Stayed August 2010, travelled solo
    • 3 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask timbobway about Country Inn & Suites By Carlson, Charlotte - I-85 Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Augusta, Georgia
1 review
“Terrible hotel!”
1 of 5 stars Reviewed 28 September 2010

We booked our rooms through hotels.com via the phone and we requested two handicap accessible rooms. We get to the hotel and they put us on the 2nd floor because they did nto receive the request for handicap rooms. They said it would be an hours time wait, so we decided to wait in my moms room. Since there were no elevators we had to climb stairs with two infants, my mom having a bad back and me with a broken knee. The rooms was not handicap accessible, the hallway had a horrible smell, the carpets in the room were stained with what looked like blood and the hotel was in the bad part of town. Upon seeing all this after five minutes we called hotels.com to request a change of hotel. Now we are fighting with the hotel to get my mom's money full refund because we never stayed a night.

  • Stayed September 2010, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask djnikki1 about Country Inn & Suites By Carlson, Charlotte - I-85 Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Los Angeles, California
Contributor
20 reviews 20 reviews
Reviews in 19 cities Reviews in 19 cities
33 helpful votes 33 helpful votes
“Not great”
3 of 5 stars Reviewed 18 April 2010

Pros:
Good price
Clean

Cons:
Staff not very friendly
Breakfast was OK at best (although the waffle maker was nice)
Climate controlled AC meant I was burning up all night
Sheets didn't fit bed properly
Took us about 10 mins from airport

Would I go back? No, there were other choices, and even if they were a bit more in cost, it'd be worth it.

  • Stayed February 2010, travelled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask SwissG about Country Inn & Suites By Carlson, Charlotte - I-85 Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NC
1 review
“Wasn't worth what we paid”
3 of 5 stars Reviewed 15 April 2010

We booked this room through Priceline and felt it was a little rough around the edges for what we paid for it. The stairs/hallways were definitely worn, and based on how it looks, I wouldn't swim in the pool. The room was OK, but looks to have been remodeled piece by piece - the vanity was new, though the bathroom (toilet and shower) was obviously very old and warn. Bed was comfortable, though bedspread had cigarette burn holes in it. Some of the room furniture was new, heating/AC system was definitely older. Breakfast was basic.

  • Stayed April 2010, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask NCbased about Country Inn & Suites By Carlson, Charlotte - I-85 Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Worst hotel experience in 20 years.”
1 of 5 stars Reviewed 27 February 2010
1
person found this review helpful

Police officers in lobby upon check in (should have taken this as a sign) and some bad event was just wrapping up. Not recognized as a Gold Points member. Wake up call the next morning not placed (or so I thought). In actuality, my phone in the room was not working at all. Breakfast bar was empty of most items at 7:30a.m. as I was leaving property for a meeting and no attendant was to be found. No newspapers for guests on any morning. Upon return that evening, I found a pile of some brown substance in the corner of my room and went down to the front desk to ask for housekeeper. I was informed that housekeeping staff was gone for the day. On way back to room, I found a housekeeper in the lobby and she went to my room to inspect and remove brown pile which turned out to be rotting meat. Hotel doors slammed all night on my floor and noise level left me with zero sleep for both nights I stayed at this property. Repeated requests to speak with a manager were ignored and I left my card for management to contact me and they still have not as of yet. Please do not stay at this property.

  • Stayed February 2010, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask textbookVirginia about Country Inn & Suites By Carlson, Charlotte - I-85 Airport
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Steve Helfrich, General Manager at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review
19 March 2010
We take comments as yours seriously! I’d like to discuss your experience with our hotel. I can be reached directly at the hotel by calling 704-394-2000 (or) via email at cx_chrl@countryinns.com. I look forward to speaking with you.

Warm regards,

Steve
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Country Inn & Suites By Carlson, Charlotte - I-85 Airport

  • Country Inn Charlotte
  • Charlotte Country Inn
Address: 2541 Little Rock Rd., Charlotte, NC 28214
Price range (per night):* INR4,585 - 6,095

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Country Inn & Suites By Carlson, Charlotte - I-85 Airport
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