I booked the Ascott Inn through Orbitz early in December of 2008 to stay one night on Dec. 27th, 2008. Orbitz gave me an estimated cost of $89 for the stay. During the week before my trip, I was charged over $136 on my credit card by the hotel. I had planned on meeting a friend in Charlotte. The day of the reservation, my friend made it to the hotel before I did, and the hotel allowed my friend to take my room without my knowing. My friend did not have any information about me other than my name, yet was still able to get my room. My friend called me and told me that he already checked into my room. The manager required me to pay $20 to park at the hotel. It bothered me that the Ascott Inn allowed someone other than me to check in to a room I had reserved and paid for, not to mention having to pay the extra $20 to park. As for the parking, I had to park specifically where the manager told me to park otherwise I would get towed. Once I got to the room that they gave to my friend, I was even more frustrated. The room was dirty, and not taken care of. the paint was coming off the walls and ceiling. The bathroom was worse. The bathtub/jacuzzi was in need of replacement. The jets did not work. The fiberglass that the tub was made of had chunks of the liner missing, and had what appeared to be some sort of mold growing around it. I was afraid to take of my shoes during the entire stay. I should have brought along a air mattress. The sheets and pillows did not match and looked like something someone had sewn together with scrap material. Each bed had one pillow. The television had some sort of problem because the screen would turn different colors while watching it. The mirror on the wall was broken. There were holes in the wall. When I turned the heater on, some sort of debris was blowing out of it. The door was difficult to lock, and appeared to have been broken into before. Check out was 12pm, but I was forced to leave at 11 am. I strongly recommend avoiding the Ascott Inn.
- Ascot Hotel Charlotte
- Ascot Motel Charlotte
