Kind of a funky concept. I have never really liked the soap dispenser concept in the shower so that is not great. Room nice, bed comfortable, great TV and LOVED that the blinds are easy and make the room dark.

However - the hall noise is awful You can hear every word people say. Doors shutting sound like a canon going off. I think the design on that aspect is very flawed. Need sound absorbing material in a hall and that was sorely lacking.

Another hotel in W Hotel group of Starwood, it appears the Aloft is a scaled down experience from the W Hotels (see previous review). The hotel is part of the Epicenter which means it is in the center of downtown and close to lots of dining options.

The hotel has a very contemporary vibe (something I enjoy). The lounge was no where as busy as the W in Chicago. The lobby featured a pool table for those so inclined.

Additionally, there was an incredibly well stocked place to buy a wide variety of food items for breakfast or light (sandwich) meals. The wrap I purchased on Sunday night at 10pm was fresh and tasty.

The staff was pleasant and cheerful.

There were only two small problems:
1. My heating unit would not heat the room. I maintenance person was quickly dispatched and the problem was corrected. The maintenance person was polite and engaging... a good representative for the hotel.

2. On my departure day, during peak time, there was only one person serving the front desk... and dealing with another guests problems...and I needed to leave as I was running late. This was compounded by the person waiting on another guest ahead of me, out of sequence. I can't impress upon hotel staff enough the importance to be properly staffed for peak loads and to take people in sequence. A small nit, to some, but when you are late, it is a nit that matters.

The hotel is on my employer's preferred list and so I plan to stay there again when I travel to Charlotte. Also, I'd seek out other Alofts in other cities.

The hotel itself is reasonably nice - central, clean and well kept, reasonably priced, and allows dogs. The staff is really friendly too. We had some problems during our trip though - I can't fault the hotel but I wouldn't stay here again. First off, the parking is a public garage which was too low for our roof carrier. We had to take it off and stow it inside the car. We were woken up the first night at 3am by singing neighbors (the walls are paper thin) - to its credit the hotel security quickly quieted them up after we called the front desk. Finally there are a bunch of bars in the Epicentre complex - we were there on a weekend evening and it was ... boisterous.

If none of that bothers you, it's not a bad option.

Aloft is a great value hotel right in EpiCenter—an area full of restaurants and entertainment in the center of Charlotte. Aloft is a comfortable, clean, and conveniently located 3-star hotel. The staff is friendly. The room was spacious and bed was quite comfortable. The bathroom/shower were also clean. The only weird thing was that the sliding door to the bathroom didn’t close all the way (by design). A nice touch is that there were a couple of complementary bottles of water in the room. There’s a nice hotel bar with a good selection of liquors and a decent draft beer selection. Parking is not included, but there are several parking garages in the area. Breakfast is not included but there is a little store to buy refreshments in the lobby. Coffee is available all day. Highly recommend it!