I was told by good friends of ours that the Morehead Inn was a wonderful place to stay in Charlotte because of it's old-school Southern charm and style. The reality is that this is an Inn sadly in need of upgrading. For a hotel that touts itself as an upscale inn, I was disappointed when I came to see that the rooms are maybe a cut about the best Holiday Inn Express room with decor that evokes the feeling of my grandmother's house. Here's why:
-terrible pillows
-little space
-no closet
-no desk, which made using my laptop while pregnant impossible if not very uncomfortable
-tight bathroom
-conditioning shampoo instead of separate shampoo and conditioner--this is always a tell-tale sign to me that a hotel is not investing much in quality
-literally tattered/ripped drapes in the room
-dirty, old carpets
-cheesy lounge area outside of our room

But here's the real reason we will never return to stay at this hotel: When we booked our room 1-2 weeks before our trip to Charlotte, we were not informed of a wedding taking place in a room just below our room. At the time of booking, we were told that there was one other room in a different building available, and I would have either opted for that room or not stayed at the Inn altogether had I known about the wedding.

Being seven months pregnant, when we retired to our room after dinner, we were extremely annoyed at the noise level and the way our complaint was handled. The room was literally right under our room. The front desk person kept knocking on our door after 10 pm when we were not dressed just to apologize repeatedly for the situation, which he could have done over the phone, and to tell us that the wedding would be over by 10:30 pm. Well, he left out the part about cleaning. The cleaning of the room after the wedding was as loud if not more annoying than the wedding itself. We were forced to stay up 1-1.5 hours later then we expected. The front desk person's reparation was bringing breakfast to our room without charge--the hotel usually charges for this service. It was a nice attempt, but it was not appealing to eat breakfast in our tiny room with decor that does not stimulate my appetite. We felt that at the very least 50% off the room rate for the night of the wedding would have been appropriate. The front desk person said he was not able to offer that but would speak to the Guest Services Manager. I never received any follow-up from anyone before we checked out.

I called to speak with the Guest Services Manager a few days later after not hearing from her. She said she'd speak with management about the situation and get back to me within a few days. I didn't hear back from her. I called her and left her another message. I still didn't hear back from her. Three weeks later, I called her again, and she answered the phone and said that she was just about to call me. Sure (insert sarcasm). She informed me that management would make it up to us during our next stay. I'm sure management knew that there would be no next stay, but at least they could say to themselves that they had done something. At the end of the day, the hotel took zero responsibility for not having notified us at the time of booking that there would be a wedding the first night of our stay right below us. This is how the Inn management does customer service when you have a problem.

The Morehead Inn is simply a magical escape from the hustle and bustle of the everyday world tucked into a tree-lined street close to downtown Charlotte. My parents came to visit for my birthday and I knew the Morehead Inn was the only place I wanted them to be. Each staff member acted like the Morehead Inn was their personal home welcoming both my parents and myself to the inn. Not only do they want you to feel comfortable while staying at the Inn but also they go out of their way to make sure each guest and non-guest has everything they need to feel like home. I was so impressed with everything about the Morehead inn I plan on staying there myself, for a weekend get away, and I only live 5 minutes away!

My husband and I stayed at the Morehead Inn following a business trip to Charlotte.
It's a beautiful old building that has some great rooms. We stayed in the Kingston room.
It was separate from the main building, had it's own private entrance and was really nice and quiet, despite a wedding party that was also staying at the inn. We had a good night's sleep.
Breakfast was very good the next morning. We highly recommend this inn.

We spent four nights at the Morehead Inn (Berkeley Room) and wished we could have stayed longer... our room was beautifully appointed and lovingly cared for. We enjoyed the beauty of the public rooms as well as the courteous hospitality granted to us by all personnel, especially Miss Carolyn. The historic district of Dilworth was a joy to take evening walks in, and, did I mention the BREAKFASTS? I went to bed the night before anticipating the next morning's fare (my choice of many menu items every day!). All in all and compared with many B&Bs we've stayed in, this one is TOPS...every other property will pale in comparison.