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Brookwood Inn - Charlotte – reviews, photos

1200 West Sugar Creek Road, Charlotte, NC 28213
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Ranked #127 of 169 hotels in Charlotte
3.0 of 5 stars 10 Reviews
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10 reviews from our community

    Trip type
Traveller rating
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    2
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    1
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Date Rating
Charlottesville, Virginia
1 review
“GREAT HOTEL SERVICE”
5 of 5 stars Reviewed 17 June 2010

last week I stayed at the brookwood inn charlotte, it was real nice place to stay i had a couple of friends that didnt know english and the front desk clerk were bilingual, and is nice so next time we go to charlotte we are staying in this hotel they also had a swimming pool and continental breakfast in the morning i really recommend this hotel

  • Stayed June 2010, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ALex2283 about Brookwood Inn - Charlotte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, TX
Senior Contributor
26 reviews 26 reviews
Reviews in 25 cities Reviews in 25 cities
17 helpful votes 17 helpful votes
“Cheap, just OK.”
3 of 5 stars Reviewed 21 November 2007

They gave me the $29 rate on the coupon I presented, but the taxes and fees raised it to $36. This motel is older (the tub, which had been coated, was peeling, & tile was falling off the wall) but it was moderately clean, with microwave and frig. The wifi connection was slow. Desk help was ok, as was the continental breakfast (all carbs except milk and packets of cream cheese). Right off the interstate and fairly close to the University, they do a lot of business, but two or three other motels are at this exit.

  • Stayed October 2007, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Business service (e.g., internet access)
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Ask antq about Brookwood Inn - Charlotte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brookwood, sugar creek rd charlotte NC
1 review
1 helpful vote 1 helpful vote
“Most awful experence I ever had with a motel”
1 of 5 stars Reviewed 15 October 2007
1
person found this review helpful

What an awful place to stay. This place has roachs, dirty carpets that turns your white socks black. Desk clerk was the rudest clerk I have ever experenced, when house keeping cleaned the room they took my remote and when I asked for another remote I waited 2 days when I went down to ask for a remote I was told by the clerk that he was sorry that I had to suffer so bad not having a remote in a very nasty way, I asked to talk to the manager he said he wasn't going to bother the manger over a remote. I can by NO means reccommend this place. Stay far away. Crack head bums asking for money. What a terrible experence.

  • Liked — close to my work
  • Disliked — desk clerk and the roachs
  • Stayed October 2007, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Ask cdwalters about Brookwood Inn - Charlotte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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raleigh, nc
1 review
“Good value with the greatest staff...”
4 of 5 stars Reviewed 16 June 2007

I happened upon this hotel while looking for friends who were just married. Though a budget hotel, the rooms were clean and comfortable, and the pool inviting. What made my stay very enjoyable was the staff. They went above and beyond. I was greeted as though a long lost family member. When asked about restaurantrs in the area Kathy and Eric not only gave me several suggestions but mapped out directions. Before I left the lobby I had a map of the property and the city, a business card, in case I got lost and needed to call and names of all the desk clerks I would be dealing with. You don't realize how bad the service industry has become until you run into GREAT SERVICE. I enjoyed my visit with my friends and my stay at the hotel. I will be coming back!

Stayed June 2007
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Ask auditcb about Brookwood Inn - Charlotte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
PA
1 review
11 helpful votes 11 helpful votes
“We were ROBBED!”
1 of 5 stars Reviewed 30 May 2005
11
people found this review helpful

My son and I, along with several friends just stayed at the Bookwood Inn for the Coca Cola 600 Nascar race. We have been staying here for years. Well this one was the last. We were robbed while we were at the race! Obviously it was an inside job because the lock was not broken. A key must have been used. The front desk people were not at all concerned. They didnt ask if we needed anything. Didn't ask if the lock was broken! Didn't even go to the room to check things out. What ever happened to customer service! The inn isn't taking any responsibility for what happened nor does it seem like they even care. Don't stay at this place!

  • Stayed May 2005
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Brookwood Inn - Charlotte

  • Brookwood Hotel Charlotte
Address: 1200 West Sugar Creek Road, Charlotte, NC 28213
Price range (per night):* INR2,796

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3.0 of 5 stars 10 reviews
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