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Comfort Suites University Area – reviews, photos

2.5 of 5
7735 University City Blvd, Charlotte, NC 28213
Hotel amenities
Comfort Suites University Area
Ranked #95 of 169 hotels in Charlotte
3.0 of 5 stars 20 Reviews
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20 reviews from our community

    Trip type
Traveller rating
    4
    4
    5
    5
    2
Date Rating
Myrtle Beach, SC
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“First impressions mean everything...and this one was not good.”
3 of 5 stars Reviewed 11 February 2011
1
person found this review helpful

I work in the hotel industry, and I usually spend a lot of time on trips (unintentionally) taking mental notes of pros and cons. I arrived at the front desk and waited for several minutes to be noticed. When I was noticed, the woman was unfriendly and had little to say. Basically her only words were "Okay " when I told her I had a reservation, and "Here" when she gave me my keys. She also reeked of cigarette smoke.

We stayed in a king guest room that was on the fifth floor. It had a lot of space and was clean. It was a little dated, but nothing other than typical hotel furnishings. I looked through the binder that had information about the area and hotel, and was surprised to see so many typos. It wasn't very professional, but that was good for a laugh more than anything else.

Most everything about the room was mediocre. It wasn't at all windy outside, but for some reason, outside my window there was the constant sound of the wind whistling. It was just loud enough to get on my nerves and keep me from getting a good night's sleep. I don't know if it was just because of where my room was or what. Being that it was late at night and the cold reception I got at the front desk when I arrived, I decided against calling the front desk clerk.

The continental breakfast was mediocre--plenty of bagels, muffins, cereals. The hot bar didn't look too appetizing, but then again, it's hard to make eggs look good when they sit under a heat lamp all morning.

All in all it was a decent stay, but I won't stay there again. I booked at the last minute for an event in Charlotte, so I just consider it my lesson to plan ahead next time.

  • Stayed February 2011, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Bamberg, South Carolina
1 review
1 helpful vote 1 helpful vote
“Very satisfied”
5 of 5 stars Reviewed 27 October 2010
1
person found this review helpful

This was my first stay at Comfort Suites, but it won't be my last. Everything was nice and clean, the staff was friendly, courteous, and very helpful, and our room was very quiet.

  • Stayed October 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Falmouth, Maine
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Friendly and Convenient to UNCC”
3 of 5 stars Reviewed 24 August 2010

The hotel needs a bit of updating in the rooms, but overall it was fine. The air conditioner vents appeared to have mildew in them, so it may not be best for anyone with alergies, but the rest was clean.
The staff was freindly and helpful, and it is located just a mile from UNCC as well as restaurants and department stores for college shopping.

  • Stayed August 2010, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Gloucester, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Choose another Comfort Suite”
2 of 5 stars Reviewed 10 July 2010

I have traveled alot since last year, I stayed in Comfort Suites four times on round trips to Florida from Virginia as well as staying in Georgia headed to Ms and in Charlotte on the return trip to Va. I have made Comfort Suites my hotel of choice. I have always checked in myself when I arrived at the suite or just shortly before by cellphone so that I can back out if I found the suite less than favorable. Before this last stay in Charlotte I have always been more than pleased with the suite, the atmosphere and the at home feeling. This stay I went through the reservation operator as they were offering a special and going through them meant I was locked in. Never will I fall for that one again! The room was clean but requires maintenance throughout. Wallpaper was ripped and peeling, iron board was attached to the wall and had been pulled out and put back several times, carpet was stained, tv and picture were old and poor quality. Had I had the chance to view the room and back out I would have. Now anytime I stay overnight I will be unable to take advatage of any specials as I will never reserve through choice privileges again.

  • Stayed July 2010, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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south carolina
Senior Contributor
22 reviews 22 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Nice place but just not enough.”
3 of 5 stars Reviewed 26 May 2010

This motel was nice and clean. They were terrific about early check-ins as it was a race weekend and they knew people would want to check in early to get to track. The breakfast was very good with hot and cold items and variety. Staff was friendly and helpful. It is difficult to find at first but once you find your way into the parking lot you've got it for the rest of your trip. I thought the location was good and pretty convenient to various areas. However this place did not work for me because of personal preferences so I probably would not return. The problems for me was the TV was extremely limited in stations as I like to keep up with some sports and they did not even have ESPN2 or Speed channel; however they had 4 or 5 shopping channels. How many people actually use the shopping channels when they are on vacation or a business trip. I realize some people may say this is all that is offered in their area, but I know that not to be true as I have stayed in several other motels in the area that carry both those channels. Also the double beds looked like twin and a half, very small. I prefer to book motels that claim to have queen beds.

  • Stayed May 2010, travelled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Comfort Suites University Area

  • Comfort Suites Charlotte
  • Charlotte Comfort Suites
Address: 7735 University City Blvd, Charlotte, NC 28213
Price range (per night):* INR6,039 - 6,487

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