We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Embassy Suites Hotel Raleigh-Durham (Cary)

Embassy Suites Hotel Raleigh-Durham (Cary) – reviews, photos

3.5 of 5
201 Harrison Oaks Boulevard, Cary, NC 27513
Hotel amenities
Embassy Suites Hotel Raleigh-Durham (Cary)
Ranked #4 of 22 hotels in Cary
4.5 of 5 stars 74 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

74 reviews from our community

    Trip type
Traveller rating
    36
    24
    8
    3
    3
Date Rating
Athens, Georgia
Contributor
18 reviews 18 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Love the all suite experience”
5 of 5 stars Reviewed 10 February 2012 via mobile

Excellent housekeeping service, but I always tip daily and they don't disappoint. Quiet rooms with the living area closing off and fronting the door and walkway. The complimentary breakfast is very very good with a chef to make omelettes and a variety of cereals, breads, pastries, home fries, grits and even salsa (I usually have to request it) on the well maintained buffet.

All in all, a very pleasant and comfortable environment.

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by BeverlynRoss for Cary
Ask BeverlynRoss about Embassy Suites Hotel Raleigh-Durham (Cary)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassyCary, General Manager at Embassy Suites Hotel Raleigh-Durham (Cary), responded to this review
13 February 2012
Dear BeverlynRoss:
Thank you for the excellent review. Thank you for your generosity to our Housekeeping Team. They are a wonderful group of hard working ladies who have my highest respect and appreciation as well.

I am delighted that you enjoyed the breakfast buffet. Our culinary and service teams really do care that your experience is tops.

I hope to see you on your next visit to our area.

Regards
Russ Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas Tx
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“Great Staff”
5 of 5 stars Reviewed 4 February 2012

The Staff at the Embassy Suites Cary is really great. The Hotel shuttle picks you up at the airport and everyone you meet is there to help you. They have free laundry facilities (two washers and dryers) on the 5th floor and Cary transport ($1) across the street. Lakbir (sp?) the bellman is really excellent!

Room Tip: 5th floor if you want to be near the laundry.
See more room tips
  • Stayed August 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask CitizenMP about Embassy Suites Hotel Raleigh-Durham (Cary)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassyCary, General Manager at Embassy Suites Hotel Raleigh-Durham (Cary), responded to this review
6 February 2012
Dear CitizenMP
Thank you for your very kind comments about out team. We are very proud of Lekbir and our many service champions.
I am delighted that you enjoyed your stay. I look forward to seeing you on your next visit to our area.
Russ Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coastal North Carolina
Senior Contributor
23 reviews 23 reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
“Enjoyed our stay”
4 of 5 stars Reviewed 19 January 2012

My husband brought the family (me and our two children) along for training he attended at this hotel. We stayed one night in a standard one-bedroom suite. Check in was seamless, the room was clean and comfortable, and the hotel was quiet in the evening. We put our two-year-old on the sofa bed in the living area and our infant in a pack-n-play also in the living area. Everyone slept perfectly and there was still room to move around even with their beds set up. Breakfast was also quite nice. There was a huge spread and plenty of space to sit down and enjoy your meal. We were very pleased with our overall stay.

We stayed a second night in town, but switched hotels, only because we found something comparable in size for a better rate (for us).

  • Stayed September 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask THE_51LV45 about Embassy Suites Hotel Raleigh-Durham (Cary)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassyCary, General Manager at Embassy Suites Hotel Raleigh-Durham (Cary), responded to this review
6 February 2012
Dear: THE_51LV45

Thank you for your many nice comments regarding your recent stay at our hotel. Embassy Suites is an ideal hotel design for families who use the spacious suite in much the same way that you used yours. I'm glad that the service was friendly and efficient as well.

We hope that you stay with us again on your next visit to our area. We often extend discount offers through our brand site at embassysuites.com. Please check us out for your future travel plans.

Regards
Russ Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
claudia0501
Senior Contributor
27 reviews 27 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Perfect in every way!”
5 of 5 stars Reviewed 12 December 2011

Check in was immediate. There were several people checking in, but there was plenty of staff to get everyone taken care of immediatley. The bed and bedding seemed updated, the carpet was clean and soft, the bathroom was clean and well stocked with plenty of towels. The evening reception was pleasant with free drinks and light snacks. The breakfast was fresh and plentiful. My only complaint was that this was a very short stay (only one night) and I could not make use of the pool and sauna which I remember as being super relaxing. We also could not make use of the restaurant which, in the past, was exceptional.

Room Tip: I was given several choices. We prefer to be close to the elevator and on a lower floor. They will...
See more room tips
  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask claudia0501 about Embassy Suites Hotel Raleigh-Durham (Cary)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassyCary, General Manager at Embassy Suites Hotel Raleigh-Durham (Cary), responded to this review
7 February 2012
Dear: claudia0501

Thank you for your many very generous comments regarding your recent stay with us. We are very fortunate to have an exceptional team of service professionals. They really do care that you enjoy your stay.

I'm sorry that you didn't get to stay longer as well. Maybe on your next visit to our area.

Embassy Suites is a member of the Hilton family of brands. If you are a Hilton Hhonors member you can include location preferences in your profile. Its easy to sign up.

I hope to see you on your next visit to our area.

Regards
Russ Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kansas City
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Updated Bedroom and Bath”
4 of 5 stars Reviewed 19 November 2011

I've stayed at the Embassy Suites many times over the years. I am happy that they have updated the bedding covers in the rooms which gives it a fresher look and feel. They have made some changes in the bathroom as well. It appeared there were new shower stalls and wall paper. Since I don't use the living suite area, it is still very serviceable as is. The morning meals are just great and offer a wide selection of breakfast choices. Great staff. Overall great visit there this last week.

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask kleighKansasCity about Embassy Suites Hotel Raleigh-Durham (Cary)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassyCary, General Manager at Embassy Suites Hotel Raleigh-Durham (Cary), responded to this review
6 February 2012
Dear kleighKansasCity:

Thank you for staying with us on your recent visit to our area. I am delighted that the upgrades to the bedding and bath room improved your experience.

I am glad that the breakfast service and variety works out well for you. We have added healthy snacks to the Evening Reception. Check it out on your next visit.

Thanks Again, We hope to see you on your next visit.

Regards

Russ Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Embassy Suites Hotel Raleigh-Durham (Cary) also viewed

Holiday Inn Hotel & Suites Raleigh - Cary
Show Prices ABS:HotelCheckRates-d223369?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
The Umstead Hotel and Spa
4.5 of 5 stars 180 Reviews
Cary, NC
Show Prices ABS:HotelCheckRates-d627492?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hilton Garden Inn Raleigh-Cary
5 of 5 stars 13 Reviews
Cary, NC
Show Prices ABS:HotelCheckRates-d2420178?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 22 hotels in Cary, ranked by popularity »

Been to Embassy Suites Hotel Raleigh-Durham (Cary)? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Embassy Suites Hotel Raleigh-Durham (Cary)

  • Embassy Suites Cary
  • Cary Embassy Suites
Address: 201 Harrison Oaks Boulevard, Cary, NC 27513
Price range (per night):* INR6,934 - 14,539

Owners: What's your side of the story?

If you own or manage Embassy Suites Hotel Raleigh-Durham (Cary), register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Embassy Suites Hotel Raleigh-Durham (Cary)
Show the lowest price for this hotel (from our partners)
Show Prices