Hello my fellow vacationers and fun seekers, I plead with you to NEVER stay at this motel. We stayed mon and tues Oct 10 & 11. The first night was ok. The first room we were in was acceptable for the price. I noticed we only had one towel and no shower curtain, so like a reasonable guest I called to office to ask for the items. I was told to come get towels and then the guy said we could change rooms. We changed rooms and the room we switched to was not as nice. the remote didnt work, the tv was much smaller,and there was no phone. That night at about 12 am my 3 yr old woke up in pain screaming and scraching in agony. We pulled the covers off to see that his entire left side was COVERED in big red bites. I called the office furious and the manager came down, they checked the bed and found a spider, she killed it and moved us back to the original room. we put ointment on his bites and went to sleep. In the morning my son had more bites. My husband was also bitten. When confronted with a refund the manager said there was nothing she could do and offered a discount of 10 dollars for another nite. We refused and deceided to wait for the owner who we were then told was out of town. With no resolution and NONE whatsoever empathy we left. I BEG YOU PLEASE DO NOT STAY HERE!!!!!!!! My son is still suffering from the bites and we now owe a doctor bill b/c of it. I will go to the most extreme lengths to find closure and at the very least a sincere apology.I am not usually a complainer and tried to be as polite and understanding as possible but in this case this place completely RUINED our vacation. I work hard for my money and havent had a vacation in 2 yrs. I chose this place to have a good time with my family and instead got the vacation from HELL> VERY UNHAPPY CUSTOMER
- Drifters Reef Hotel
