I should have paid more attention to the previous reviews on this property but was lulled into a false sense of security by the web site and the triple A rating. They no longer give triple A discounts although it is still advertised in the 2010 edition and I seriously doubt that they qualify for the two crowns rating. The hosts who introduce themselves on the web site, Howard & Faye Yager are nowhere to be found. The Inn is being babysat, her words, by an elderly woman called Ruth who is in serious need of some help. We booked in room 5 M for 2 nights unfortunately. The toilet did not flush the whole time we were there despite our pointing out the defect. We solved the problem by putting a coffee cup in the tank drain so that it would fill. The plug mechanism in the sink was also jammed open but we were too busy working the toilet to find a solution for that. After a long day out walking we returned to find a pile of clean towels outside the room. They had been left there by Ruth because she said she had taken the wrong key when she went to clean up the room. So we still had a pile of used towels in the bath where we had placed them for collection, the bed was unmade, coffee maker dirty and no fresh coffee supplies for morning. The only time Ruth was at reception was when we arrived and when we left. The rest of the time if you wanted anything you had to call her on the phone so I hunted out fresh coffee making in the morning. The board in the front garden advertises a cocktail bar and fine dining as does the brochure. There is no fine dining and no cocktail lounge. Our room was billed as being convenient for the upstairs balcony and this is correct but the upstairs balcony is not a place to visit with its shabby broken down bug infested furniture and general unclean appearance. To be fair the inside of the house was clean and tidy but the whole atmosphere was one of unkempt neglect, somewhere that had definitely seen better days. I have never written a review in 40 years of travel but this place is seriously misrepresented in all the literature and advertising I came across and is definitely not worth the $175 a night tariff. Do yourself a favour and stay at the Holiday Inn. That's what we did.
