The room was overwhelmingly nautious with tobacco smoke. When I asked for a non-smoking room, was told they had none as all can be smoking rooms. I had no where to go so had to stay. I asked to have the room cleaned and they sent in some sort of little portable tower fan and we left the room for 2 hrs. The smell never left the room and was so strong that our clothes and hair reeked of tobacco smoke every day and we were sick the entire time. Had to sleep with the windows open and leave them open to breathe. I think not offering no smoking rooms violates the law. This young and inexperienced staff cannot handle their jobs although they tried to be nice. The entire place needs to be bulldozed down and built anew as it is old, steps everywhere, obviously in need of new everything. It is apparent this is a place that has been added onto in the past w/o thought which makes it very difficult for people with any type of mobility issues to get into and out of their rooms. The in house wi-fi would not reach most of the rooms and you had to go to the lobby to use your computer. I could go on and on. I tried to call the manager but never received a reply. I sent her an email but again no reply. To best this all, I am an owner guesst. I will never stay there again.
- Smoketree Hotel Boone
- Boone Lodge Nc Smoketree
