I've waited a few weeks to write this review so that I could give this splendid inn and resort the general rave review it deserves. This is a beautiful establishment in a tastefully restored historic home, with an adjacent world-class spa and an astonishingly good restaurant (see separate review of Rowland's). The staff is well-trained and superbly helpful. The location is gorgeous, atop a high ridge with spectacular views. The six rooms in the main building--even the smallest--are beautifully done. Given the many inclusives and the overall quality, the room rates are fare--with glaring exceptions. Okay, before I go into attack mode, let me stress again: This is a spectacular-yet-intimate resort that truly merits a five-star rating and its recent Relais & Chateaux status. My wife and I hope to return. If we do, however, we will not let the disgustingly greedy owners dupe us into booking one of the "new" rooms located down the slope and across a busy state highway. When I booked our stay, I asked for a quiet, romantic room and the woman on the other end of the line recommended Cedar Lodge 2, which she described as peaceful and secluded. Sounded perfect. Unfortunately, the new rooms below the highway are vile--at least, ours was--and I cannot believe that the Relais & Chateaux inspectors checked them. Our "romantic" room was a cheaply converted basement under a poorly constructed former private home that had been converted with entry-level builders' grade materials. There was no sound insulation. The first night, we heard far too much noise from the upstairs, but figured, well, maybe it will get quieter, since it's mid-week. Instead, a gang of AARP frat boys and their spouses checked into the apartment upstairs and partied like it was 1959. After midnight, the duty clerk finally got them to turn down the music, but the construction was so poor that we could follow their drunken conversations--as well as hearing so much bathroom noise that we surely know more about their disintegrating digestive systems than do their physicians (nor have I mentioned the squashed bugs on the walls of our "suite"). The staff tried to help and we were moved to a small room in the main house that had opened up, but what infuriated me was that two members of the staff told me, "We've been having complaints about the noise down there...the owners are going to have some repairs made this winter." Now wait a minute: This is not a Motel Six. At the rates the Westglow charges, no guest should have to put up with inept construction and vile noises in the night. If the owners already knew about a series of complaints and the seriousness of the problem, they should have stopped offering the room until extensive repairs had been made. What's particulary ironic about this "capitalist pig" behavior is that the Westglow prides itself on being a retreat for the well-to-do poltiical left and prominently displays pictures of visitors such as the Clintons, Gloria Steinem and the like. Personally, I believe in leaving all politics behind on vacation, but I can understand the owners' pride in attracting such noteworthy guests. The point, though, is that the owners' greedy behavior in knowingly renting out a crummy room and pretending all is well is exactly the sort of shabbiness for which the political right is lambasted routinely. So...overall, this is a terrific resort. Overall, it's good value (if you don't get put in a basement dungeon with a gross plumbing soundtrack). The restaurant is stunningly good, and the superbly designed and spotlessly clean spa is even great for guys (excellent weight room, etc.). The driveway's dicey and the coffee's weak, but, had the owners behaved honorably and not conned us into the resort-room-from-hell, those two minor matters would have been the only flaws in a great overall package. Mr. and Mrs. Schaefer, greed is not good.
- Westglow Hotel Blowing Rock
- Westglow Spa Blowing Rock
