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Back to Microtel Inn - Buffalo/Lancaster/Williamsville Airport Area

Microtel Inn - Buffalo/Lancaster/Williamsville Airport Area – reviews, photos

2.0 of 5
50 Freeman Road, Williamsville, NY 14221-7204
Hotel amenities
Microtel Inn - Buffalo/Lancaster/Williamsville Airport Area
Ranked #8 of 10 hotels in Williamsville
2.5 of 5 stars 94 Reviews
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94 reviews from our community

    Trip type
Traveller rating
    14
    16
    10
    9
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Date Rating
Hamilton, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Travellers beware”
1 of 5 stars Reviewed 26 January 2012
2
people found this review helpful

Stayed one night, thank god t was only one. The desk clerk shouldn't be working with the public. The morning shuttle driver was a delight. The bathroom needed renovating. The ad did say there was a charge for the safe that we didn't use. They were the only place that had the charge....(cash grab). Coming back was worse, the owner picked us up 1-1/2 hrs late. I use a wheelchair, none of the "auto"doors at the airport worked. I was with my wife, on a 25th anniv. What a way to end it. Never again will I fly out of Buffalo, and definitely not MICROTEL, Williamsville, NY

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  • Stayed November 2011, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Service
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Depew, New York
1 review
“Park Stay and Fly”
5 of 5 stars Reviewed 15 November 2011

I stayed a night in this hotel before flying out to New York. The room I stayed in was very clean and well furnished. The stafff was very nice also and the service was great. The shuttle dropped and picked me up on time. The price was reasonable too. I would recommend staying at this hotel to anyone.

  • Stayed October 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Park Sleep and Fly”
3 of 5 stars Reviewed 1 November 2011

I stayed in this hotel for one night to catch flights to Florida. The hotel was ok for a one night park sleep and fly. I reached at around 10 in the night and left early morning at 4.00 am. The shuttle service was nice, they dropped us on time to catch our morning flight and the pickup was quick as we didnt had to wait. Wifi was working fine at the hotel. I returned after 7 days and my car parked in their parking lot was untouched. The room was clean.

Reading other reviews, obviously its not a $199 / night category hotel for sure so dont expect much.I paid $107 for a night plus parking for 14 days (tax incl). if i consider $60 for the parking then $40+ for the room is ok. I will not pay more then 40-50$ a night for the room for this hotel. I can recommend this hotel for those looking for a park and fly option. The parking area is uncovered obviously so i cant speak for the winters.

  • Stayed October 2011, travelled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Murtaza52 about Microtel Inn - Buffalo/Lancaster/Williamsville Airport Area
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pa
1 review
1 helpful vote 1 helpful vote
“worst hotel ever!!!!!!!!!!!!!!!!! Do not stay here!!!!!!!!!!!!!!!!”
1 of 5 stars Reviewed 29 October 2011
1
person found this review helpful

Stopped here at 1:00 in the morning while traveling. Place was very dirty and old and run down. There was hair in the bathtub and the room stunk!. At 1:00 in the morning we didn't feel like taking our stuff back to the car and moving to another hotel. (our mistake). Did not get a receipt when I paid for the room and when I asked for one I was told one would be supplied at check out. No big deal until I received my bill in the morning (and only after asking, was not offered) I saw a charge for 1.09 for safe rental and usage. I never new about the safe and didn't even see one if there was one there. When I asked about the charge I was rudely told that if I don't state that I don't want the safe I have to let them know. I was also told that it was on my registration paper that I filled out at 1:00 in the morning! Nothing can be done, sorry. What a rip off!! Stay ANYWHERE but here!

  • Stayed October 2011, travelled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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KABSINGH, Manager at Microtel Inn - Buffalo/Lancaster/Williamsville Airport Area, responded to this review
4 November 2011
See Yourself what business facing.1, 1st of all when guest sign in he or she have to sign for safe warranty all charges include safe .2, when guest check out we give then there receipt no question ask. that is our policy. If this guest did not know at check in and did not get his receipt How did he know we charge safe fee ? We do not hide anything. We have sign posted, We have right on registration form. And if they come back in the morning we still refund their 1.09.We have replaced everything from beds to case goods carpet new paint throughout the building within last 4 years and we start repainting all the hall ways and rooms. We replace all new sheet towel ect last year. Please check us out see yourself.
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“Stay away, credit card scaming!”
1 of 5 stars Reviewed 3 October 2011
1
person found this review helpful

Do not book into this hotel. After a stay in January 2011, the hotel charged our credit card 7 months later for a so called 'cleaning fee'. (cleaning a non-smoking room because of smoke). Well, we're NON-SMOKERS! Find another park n fly hotel - avoid Microtel. I know we will never stay there again.

Stayed January 2011, travelled as a couple
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KABSINGH, General Manager at Microtel Inn - Buffalo/Lancaster/Williamsville Airport Area, responded to this review
6 October 2011
Who would charge someone for smoking 10 months later ? 1st of all We do not charge any money to any guest for smoking in nonsmoking room what so ever. We do have that option and we do make guest sign for the fine of $200.00. As of today 10/06/2011 I never charge any guest for smoking in none smoking room.99.9% guest know that is wrong thing to do. But if someone do make mistake we have housekeeper trained to clean that room with spray and air freshener. As I try to communicate with this guest to show me charges I will refund the money But I know what we do. We stand by our business and try to do the best we can to make our guest happy. Kabal GM
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Additional Information about Microtel Inn - Buffalo/Lancaster/Williamsville Airport Area

50 Freeman Road, Williamsville, NY 14221-7204
Price range (per night):* INR3,355 - 4,474

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