A great hotel in White Plains with impeccable service. But it's not perfect. The room decor seemed somewhat dated and reminded me of a Hilton I recently stayed in. I had to call maintenance to fix a couple of things. But the service providers, from front desk to breakfast servers, were great and extremely helpful. If you're going to White Plains, there's really no better place. It's just a $5 cab from a great mall and even a short walk from several good places to eat.

Stayed at the Ritz overnight on a business trip. The room was awesome and looked brand new. Large bathroom with separate shower and bathtub. Comfortable bed and the wood work and trim added a nice touch. There was also a nice desk and work area in the room. Lots of nice touches for the business traveler.

There are two restaurants attached to the hotel and the main floor has an open area with a fireplace where you can grab a drink or something to eat as well. 42 (one of the restaurants) is either on top or near the top of the adjoining residence tower to the hotel but you can access it directly from the hotel. Great views and a good place to grab a beer or cocktail. BLT steak house is also attached to the hotel.

You can tell the hotel is oriented towards business travels and the desk clerk told me that 90% of the people staying there are traveling on business. There is a meeting center on the second floor with several conference rooms as well. Lastly there is a nice work out room and indoor pool on the top floor (10th) of the hotel. Very nice, clean and very modern.

It's a Ritz and acts like one. Good service and great facility. My only complaint is the heating and air has a motion detector tied to it and twice I woke up as the room got warm and I had to get up and reset it. I prefer to leave the fan on at night to deaden noise when I travel and the motion detector set up prevented this. I get energy conversation but this is a Ritz and you pay for it. At least let me run my fan all night and keep the room cool. That being said, it's a great hotel and worth five stars in my opinion.

My husband and I recently celebrated our anniversary and we just wanted a getaway! We opted for the Ritz Carlton in White Plains, NY. We'd heard from several people that it was a good location to train, airport and nice restaurants - We were not lead astray. Prime location where the spa was superb, wonderful service and and great access to New York City and great local restaurants. We did BLTs, of course, but went to nearby Nikos for Greek food (wonderful and plenty) and Aberdeens for GREAT Chinese food!
I would do it again without a 2nd thought!

Great location, excellent spa, wonderful food, local restaurants are great AND the service is the best.