This hotel did not live up to my standards in a hotel. It is in desperate need of renovation. And the sad thing is that it has been renovated, just not fully. When we entered our room it smelled disgusting, and at first I thought it was cigarette smoke. No, it was a brand new carpet. There was also a flat screen TV, possibly new curtains and a new carpet but this is the extent of it. The rest of the room still needed some work, though. The furniture as in the bureau and the headboard etc. was not good. It looked like something my grandmother had in her bedroom. It was just outdated. The same with the lamps. It was also dark in one area of the room. The room just seemed so old style! I could tell that the room was not nice as soon as we walked into the room and flicked a light switch on. The circular bland light that came on above our heads flickered for a minute before turning on finally. As if we weren't dissatisfied enough with the room, my daughters went to get into their bed and there was hair and crumbs in their sheets. And the sheets were also stained. On the topic of dirtiness, our shower also did not look like any time was spent cleaning it. We had a nice night's sleep in this hotel at least, and the walls did not seem too thin. Then again, we arrived at 11 o clock at night and left at 6 in the morning--leaving no time for any disturbances really. The beds weren't that comfortable with springs sticking out in certain spots but it wasn't unbearable to sleep in the beds. The one or two springs sticking out didn't bother us. There were not any bed bugs at this hotel if you were wondering. Due to the age of the hotel I was surprised there weren't. The service at this hotel was excellent, though. All of the staff were very friendly. Breakfast was your typical complimentary breakfast; it was fine.
All and all this hotel is a fine place to stay one night if you're in the area and can't drive any further. It's not horrible but just didn't live up to our expectations at all. If you can drive further, go somewhere else. This hotel isn't worth the amount we paid for it at all. If you're alright with a hotel with dim furnishings and dirty sheets and it doesn't really bother you then I recommend this hotel. If you're a germophobic person (like myself and my children,) who prefers newer, renovated, and overall cleaner hotels, just find somewhere else.
ps) There isn't even wi-fi available in the rooms. There's a blue ethernet cable in the dim seating area of the room you can use, but I couldn't get it to work for me. As I said, I wasn't impressed with this hotel at all. If we were staying more than one night in the Buffalo area we would've checked out most definitely.
- Hampton Inn West Seneca
- Hampton Inn Buffalo South
- West Seneca Hampton Inn
