I was expecting better when comingo to the Balneario with my husband.
We had to wait a lot for check in and then were given a room in an adjacent building with complicated access (you have to go down in an elevator, and then cross a long corridor with stairs and you carry your own luggage!). The room was in the 6th floor and so hot hat I come to reception and asked for another room. The second room was in the main building, nothing special but ok.
Th hotel was full of people of middle/low class. For breakfast there were lost of people and some buffets had nothing at all! Bad experience! We had dinner in the hotel, is was good but very expensive: 95 euros, a bottle of alvarino wine 20 euros!
The spa treatment are extra charge but we enjoyd the massages. However, the pools and gym (Palacio del Agua) are also extra charge and this is not reasonable; we are in a termal place, the inside pools should be included in the room price!
In global, a medium hotel, three stars was enough for the service you get!
- Balneario De Mondariz Pontevedra
