Although we found the hacienda surrounded by beautiful gardens, we were disapponted somewhat by some little annoyances. For one we would have loved to sit amongst the flowers but only one seat with cushions saturated by rain.

The dining rooms were cold especially for eating dinner in the evening. Hot water took an eternity to arrive in the bathroom. Fires in the salon and corridors were often let to die down-cold again.

Breakfasts were very limited though sufficient in quantity; coffee on the other hand we thought undrinkable, by being presented concentrated and then the waiter asked how much hot water to dilute in the cups. And at +9000 ft the hot water is certainly not boiling.

So all in all good stay but I wouldn't return in a hurry!

mbt de ndg

My wife and I stayed at here for one night, on a 5 day trip down the Avenue of Volcanoes, This is a beautiful Hacienda. Upon arrival we were greeted by 2 rather formal staff members and shown to our comfortable if not slightly sparse and cold room. The room had historic character features such as the fireplace and the large shuttered windows but comfortable luxury it was not!. All old squeaky bed frames that drove us mad and woke each other up when we turned over at night. Not a good nights sleep ,The central courtyard, the comunal areas and in particular the Hacienda's church are all fabulous and and are reminders of the residence's former glory. Places like this are great for the history - wi-fi in the corridor or shared public computer are not!
The service overall wasn't fantastic, the food wasn't particularly great. This is more of a problem as the Hacienda is pretty isolated so alternative dining options are limited.
Yes the La Cienega is a historic and elegant Hacienda with lots of character but we felt it didn't quite live up to our expectations

Stunning old hacienda with gorgeous formal sitting rooms, nice restaurant etc. A delightful place to wander around and soak up the olde world charm and ambience. Our room was a big disappointment in comparison, especially when compared to the last hacienda we stayed at. Cold, draughty, unattractively and sparsely furnished, the bedrooms need some serious work to bring them up to scratch. The service and food were good.

I absolutely loved this hotel, from the drive up to it, to the internal courtyard with it's own chapel, this is one of my favourite hotels of all time. It is not right next to the national park so you need to do a tour or take a taxi. The tours through the hotel are quite expensive and our guide didn't speak English so make sure you ask questions before agreeing!

The food was pretty good and the service excellent. We loved coming in from the cold to the little fires dotted around everywhere.