The new part as a spa club is good and cozy place - remember is not a resort with all inclusive. But facility especially at night time( when only guests of the new part of the hotel can use it) is not crowded, good maintained, has a big pool with dead sea water, Turkish - chamam - bath, sauna, steam room, great relaxing rooms with different types of teas and fruits. Good breakfast with various food for anyone taste. Don't expect too much and you would be satisfied. Just never ever book it using site bookingisrael.com - you might get to the point that no one expecting you and the company that charged you never sent a payment information to the hotel being very irresponsible and unreliable. And a confirmation letter they sent you - is not a prove of purchase.

My mom and I decided to go to the Dead Sea for a Spa Getaway and thought this hotel would be perfect. WE WERE SO WRONG!

The customer service was lacking. Our room smelled of cigarette smoke (even though the hotel says it is smoke-free). We complained but the front desk did not believe us and said there were no other rooms available. Only until we called another time and a technician came to the room, they gave us the okay to switch rooms.

The food was inedible! My mother and I ate cheese toast for lunch and dinner in a sad little room where the indoor bar is located. I could barely eat because you can smell the wafts of food throughout the hotel before lunch and dinner (near the pool and nail room). They charge 140 nis for the dinner buffet. I could not even put a vegetable on my plate because the smell of the room and the appearance of the food was absolutely repulsive.
Breakfast was also very disappointing. The room was full of smoke from the oil that was used to make the eggs.

As for the treatments, we both enjoyed our massages. However, I received a disappointing manicure. The worst I've ever had. The lady had to do my nails 3 times! That was due to the fact that the nail polish was so old and unusable. To think that a place called Spa Club would have a decent manicurist and nail products....
The overall atmosphere of the spa itself was poor. They overused incenses (probably to cover up the food odor coming from the adjacent dining room), the bathrooms were disgusting, and the spa music was very repetitive.

The hotel also ran out of their very thin towels, so my mom and I had to wait awhile to go to the Dead Sea. This place is not an ideal hotel for a mother-daughter Spa Getaway at all.

It took me a few days to recuperate as I was literally so put off by the food, service, and overall experience. In hindsight, we should have left at the beginning of our stay, but we had no idea that things could have gotten any worse. My mother complained and we received no compensation or customer appreciation.

A simple and friendly Spa Hotel in a beautiful área of the Dead sea.
No children under the age of 18. No cellphone and no smoking all over.
Excelent food, friendly staff.
A place were to spend a few days at the Dead sea.

We are here now...spent a little time in the sea, then spa, then a GREAT dinner. Oddly, the hotel has no rooms facing the sea. We are on the end with a 3 foot window in the corner facing the water, even though we have a 15 foot wall which could have windows with views.

This area is extremely expensive...we are paying $277/night for a double room which is what they had available last minute. The room is sparse but comfy. Only two bath towels in the bathroom, no soap dish, and plastic furniture, which I realized was because of the waters. Still seems odd :)

We enjoyed the spa..quite beautiful with the sea waters in the swimming pool.

The dinner at the hotel was going to be $30 per person which we didn't want to pay...for a buffet, so we ventured out across the street to the sea side. We found a GREAT cafe called "CafeCafe". Incredible menu and the food was the best I've had in two weeks in the Middle East. They also have a full bar if you care to indulge. The place doesn't look like much, and the service is so-so, which it seems to be in general around here, but the food is amazing.

SO, without thinking about it, we walked across the street, plopped down in a chair, then walked into the sea. Very dumb! You really need shoes unless your feet are tough. Then I decided to swim because I couldn't walk. Dumb again. I smacked my hand on a salt crystal and cut it up pretty well. I have a cold and have been blowing my nose. DO NOT TOUCH YOUR FACE with the salt water on your hands! My nose was burning, my eyes, the new cut on my hand, and also my feet.

I'm not usually a klutz...but this place needs user friendly directions rather than just being handed a very skimpy towel.

There is a hotel next door...Rimini or something that has balconies and every room has a sea view if you go out on the balcony. I don't know the pricing over there, but that is where I would look into next time.

There is a hotel called the Gardens that looks like an old hospital...really dreary. AND some people have written about the age of the guests here...guess I'd have to agree, but I'm in my 50's and felt right at home. Funny people, right out of Central Casting... "People who go to European Spas and are over 50". Lots of New York Jews ...doing their New York thing.

Overall good experience. Just a little austere in service and comforts.

And in response to noise...Walking down the hall on the way to our room, I could hear people in the rooms...including loud TV's, but we don't hear anything in our room.