Awful! Avoid by all means! This hotel definitely does not deserve 4* and pictures from the site do not reflect the reality. We booked a sea view room for 3 nights - here's the summary:
1) Staff - unfriendly and unhelpful (except for 1 guy at the reception), speaks poor English; 2) rooms - dilapidated, furniture all scratched, TV set from the 80s, bathrooms filthy, with peeling painting; 3) soundproofing - absent - you can clearly hear people shouting in corridors, snoring and watching TV in adjacent rooms; 4) sea view - loophole-sized windows with a lateral sea view; 5) spa - small and crowded (5 bodies per sq.m of the pool), sauna and hammam filthy; 6) private beach - in reality public beach, beach chairs instead of sunbeds, still unusable as they smell of cat urine; 7) dinner food - average, though still better than anywhere outside/ slow and inefficient service at dinner. Advice - choose another hotel in Ein Bokek or go to Dead Sea on a day trip from Jerusalem

stayed with my family,check in was good helpful receptionist. Room was shabby like most of the hotel in bad need of renovation all except for the spa which was lovely. service very slow took 4 calls to get an extra bed and almost 1/12 hours later it arrived, said they would bring us bath towels never did! shuttle service to beach but only 2 minute walk. Food not bad plenty of choice, little overpriced would visit again only as a last option plenty of hotels in the dead sea for the same price that we paid and better service.

We showed up after my husband had burnt himself on the way. No help was offered to us - to the contrary - we were rushed to move our car.
All of our questions - suggested day trips, recommended restaurants - were answered with "that is not a service the hotel provides".
Our room did not have a bath tub, and after we requested one, the room we got had a bath tub fit for a child!
Speaking of children - our bed was two twin beds put together, with two single blankets. Took two calls to get a double blanket!
Worst experience yet! We've been to better motel 6s!

The room was shabby. Obviously the people staying before us were smokers, when complained that the room smelt of cigarettes we were offered another room, but this one was even worse. The prices were far too high for this hotel and I would definitely not recommend it to anyone I know!