Hotel was sub-par in all respects. One of the elevators was broken and the others kept skipping the 7th floor where our room was! Had to get off at 6 and walk up with our bag. Bathroom was not clean. With a notation that the water was not drinkable in the bathroom one would expect a bottle of water to brush your teeth. Nope. None of that provided either.
We arrived at sundown, and all spa facilities were already closed. Went into the Dead Sea for a float (in the dark...) Then went to bed. Tried to check out at 7:30am to get an early start to Masada, but the rude front desk clerk wouldn't let us go because she said there was a $110 charge from the bar on my bill. It took till 8am and LOTS of arguing to get out of there and get them to find their mistake. Hotel was recommended by the tour company I used,Avitours, which I wouldn't recommend to ANYONE either. If we go back to Israel we will find a better tour company,better hotel and hopefully have a better experience!
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