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Lakeside Resort – reviews, photos

3812 Route 14, Watkins Glen, NY 14891
Hotel amenities
Lakeside Resort
Ranked #7 of 9 hotels in Watkins Glen
3.0 of 5 stars 32 Reviews
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32 reviews from our community

    Trip type
Traveller rating
    0
    8
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    9
    10
Date Rating
Rochester, New York
1 review
1 helpful vote 1 helpful vote
“stay away!”
1 of 5 stars Reviewed 18 August 2011
1
person found this review helpful

we didn't actually have the "pleasure" of staying at this hotel, because we had to cancel a few days before our intended stay. however, when i called to cancel i was very shocked to hear the owner's rude tone of voice, and the fact that he hung up on me. when my daughter called an hour later, she, too was yelled at and hung up on! i have never before been treated in such a horrible way by a hotel employee, let alone the owner. after reading the reviews posted for this past summer of 2011, and experiencing the rudeness of this man, i am very grateful that we did not end up staying there. please, do yourself a favor and avoid the experience i had as well as others, and do not make reservations here!

  • Stayed August 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Service
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Ask joanne r about Lakeside Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
2 helpful votes 2 helpful votes
“Nobody here but us beadbugs”
1 of 5 stars Reviewed 1 August 2011
2
people found this review helpful

I know bedbugs. I had an infestation in my house, and I am sympathetic to fellow infestation sufferers, even if they are running flea-bag hotels. Soon as I saw the grubby room, I should have turned and run, but it was late, and I didn't feel like tossing the mattress, so I decided to risk it and went to sleep. But the bedbugs didn't. Now I am nursing about 50 bites (they take a while to start itching on me) so I was irritated that the landlord had let this problem grow so serious without taking action. Just called the hotelier to let him know. When I told him, all I got was repeated denials... "No bedbugs here!" and he hung up the phone. Now we know why the infestation is so serious. So if the owner won't take action, I suggest you do and avoid this place like the bed bug plague.

  • Stayed July 2011, travelled with friends
    • 1 of 5 stars Cleanliness
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Ask kenklark about Lakeside Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jeffwtobey, head of housekeeping at Lakeside Resort, responded to this review
3 October 2011
after reserving 2 rooms for weekend stay .guest arrived for checkin , was givinkeys for 2 rooms luggage in both for 2 nights but appeard to only be sleeping and bathing in 1. never came to office with any complaints but upon returning home cancelled credit card payment to us.after long time spent over phone with credit card company for payment.we were told the customer was refusing payment because bed bugs were found in his room.we called health dept imediate inspection was performed .documentation states no violations of any kind were found at our motel . can forward copys to you Thank you Lorena @ Lake Side Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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2 helpful votes 2 helpful votes
“terrible service”
2 of 5 stars Reviewed 19 July 2011
2
people found this review helpful

room was good, service was bad. Nobody was available in the office. Continental breakfast, but the door was locked. We had to go out and get breakfast we already paid for. Advertised a jacuzzi but there was none to be found.. Not a great experience.

  • Stayed July 2011, travelled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask isabellalaurens about Lakeside Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland, Ohio
1 review
“Clean, great view, good value”
4 of 5 stars Reviewed 8 October 2010

The motel and property were tidy and well maintained. A lot of recent improvements / remodeling have been done to the grounds and buildings. The room was extremely clean, pleasantly furnished, and had an amazing view. There was plenty of heat and hot water. The owner was very accomodating and helpful. The location was near enough to town to be convenient but far enough from town to be private and quiet. It wasn't a fancy, glitzy place but a very comfortable, restful family style motel. The "amenities" were minimal but I truly am only interested in cleanliness and quiet. I have no complaints and would gladly stay there again.

  • Stayed October 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask janice_dutka about Lakeside Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pennsylvania
1 review
1 helpful vote 1 helpful vote
“Not worth the price”
2 of 5 stars Reviewed 15 October 2009
1
person found this review helpful

We thought the owner was very friendly. However, I wish we were told at the time of making reservations that the cabins only means of heat is a space heater. Not good in October, we froze! If your looking for a bit of romance, not happening. It was clean, but the drainage system had some issues, sink and tub. It was more like ruffing it than anything. Not worth the price they charge. location is good to everything around.

  • Stayed October 2009, travelled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ROBINLPennsylvania about Lakeside Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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