My wife and I recently made a trip to Watertown for alittle shopping . We decided to stay at the Ramada because it is close to all the shopping and places to eat ect ect . Its in a great location , check in was easy , just gave our name and in 5 mins we were on our way to the room. Our room was on the ground floor ( 103 ) , it was yourbasic room , king bed , T.V , microwave , small fridge ect ect . The room was in need of a update , along with the rest of the hotel . There was a huge spider in the corner of the room , it spent the 3 days with us , didnt harm us in anyway. The bed was kind of hard , pillows sucked !!! Bring your own if you can . The TV is an older model , it did the job though therea door in our room that you could use to go between rooms if you knew the person next to you. We could hear everything going on in the room next to us because of this door , and when I say everything I mean " EVERYTHING " . We could even hear when he they turned on their computer . It was a person from Direct Tv in the room and they must have been one of the main guys because at 6 am all the other Direct Tv guys and girls staying in the hotel would all start knocking on the door next to our room and speaking to the people in the room.
We choose to stay at the Ramada because of it's location to everything , we only ate in the hotel the morning we checked out .... what a huge disappointment and let down . When we walked in my wife and I were not sure if we needed to seat ourselves or wait to be seated , a waiter walked over and said , sit where ever you want, so we did . The entire restaraunt was way out dated and in pretty rough shape to say the least . The waiter gave us menus and asked if we wanted coffee , we did. He brought us coffee told us the buffet was 7.99$ all you can eat , we said we would just have the buffet . That was the last time we saw him till it came time to pay . The buffet was nothing special , scambled eggs , bacon , sausage patties, pankcakes and hashbrowns or more like baked potatos chopped up . A small assortment of cereals and muffins and other sweet stuff. When we were done and waiting to pay , a group of 10 ladies came in for breakfast and they sat down and one of the girls working in the restaraunt was asked if they could just have the buffet rather than order off the menu , the waitress turned and said " What" ??? and the lady asked again and the waitress replied in a snarky sarcastic voice .... Yes you can ALL have the buffet and turned and walked away. My wife and I could not believe how rude the employees were in the restaraunt . We didnt even get a coffee refill in our coffee cups from 1970 . We decided to pay , you had to go to the door where a group of 4 other ladies were waiting to pay . What a production that was !!! The rude girl that had the worse attitude ever , told us that she did not have the ability to print out our bills and we would have to wait for him to do it . The 4 ladies were talking amungst themselves and the Horrid girl behind the counter just opened her mouth and said .... you can have my job and I will take your place !!!! WOW !!! My wife and I were in shock and couldnt believe she just said that out of now where , for no reason at all . The attitude of the restaraunt staff is the worse I have seen ever and we have traveled allot . She was not even dressed like the rest of the staff , she looked really frumpy and like she got her close for that day of the bedroom floor .
My wife used the fitness room and said it was pretty sad . It was a guest room turned into a fitness room , it had a treadmill , stationary bike , and eliptical trainer . Basically they took the furniture out of the room and hung a few mirror's on the wall and added the 3 piece's of training equipment . The hours for the fitness room are 8 am - 10 pm . My wife and I really think it should be open earlier than 8 am , and you have to go to the front desk and ask for a key to get into the fitness room.
After Breakfast , I overheard a older couple checking out and they were not happy with their room on the 4th floor . 1 of the 4 ladies that were waiting to pay for thier breakfast , I over heard at the front desk speaking to the lady working at the desk about a complaint and my wife told me the 4 of them were looking to go and stay else were for the remainder of there trip . They told my wife they have always stayed at the Ramada and they have up until recently offered a free breakfast ( like many other places in Watertown) but have discontinued the free breakfast UNLESS ( and this is sneaky of the RAMADA ) .... When checking in , ask about the fall special and they will give you a voucher to use in the restaraunt for free breakfast buffet. Should be free because it is not worth 7.99 $ , but there is a BOB EVANS right next door !!
All in All..... we will not be staying here again , mainly because of the restaraunt staff and just how out dated the place is . It`s to bad because it has potential and is in a great location .
Room Tip: Stay somewhere else
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