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Sunset Beach Hotel – reviews, photos

3.5 of 5
Glacis, Mahe Island 22440, Seychelles
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Sunset Beach Hotel
Sunset Beach Hotel
Sunset Beach Hotel
Sunset Beach Hotel
Sunset Beach Hotel
Sunset Beach Hotel
Ranked #2 of 2 hotels in Glacis
3.5 of 5 stars 95 Reviews
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95 reviews from our community

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Traveller rating
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Date Rating
London
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“Good - but not worth the money”
2 of 5 stars Reviewed 25 September 2010
9
people found this review helpful

Sunset Beach, Seychelles

2 stars out of 5 (but not all bad)

There is nothing wrong with this hotel. Not the most intriguing start to a 2 star review, but please bear me out. The hotel/resort (spot the confusion already) has all the makings of a great holiday centre but it just misses the point of what it is trying to be. "What it is" is obscure: not full-service enough to be 5 star; not distinctive enough to be a boutique and too expensive to be just run of the mill.

The setting is wonderful. A beautiful bay on the North-West coast of the Seychelles. The development is exquisite. A collection of rooms and suites snuggled around the bay, yet each with a feel of privacy and seclusion. Yet, that certain something is missing. It just isn't quite right.

At sunset on the third night, we retired to the bar for a sundowner. At Sunset Bay, this should be sans pareil... Drinks came, but the specials cocktail menu was a sticky laminate promising the same over-sweet rum punch "special" as the last two sunsets. Poor, but at least we could have some bar snacks? "Sorry no, the kitchen is closed", came the reply. Pleading revealed 2 options. Walk to the convenience store on the hill or share the dinner snack of the bar tender. We walked. But at least we gained an insight into the wonderful generosity of the people of the Seychelles. The barmaid doesn't want to see me go hungry, so offers her meal to fill the gap. I love the barmaid. I'm not so sure about the management...

Morning calls. Our safe is jammed. It has been for 2 days (and we have kept telling them). My companion has to work and her laptop is in said safe. Things are not going well. It's Sunday, and "having to work is no emergency" are not the most comforting of words, especially as we've had the problem since Friday. Much debate ensues and eventually a safe cracker is called to open the safe. The deed is done, but the staff somehow make us feel like we are at fault for causing the fuss in the first place.

The next day, we are offered an upgrade to a suite. We decide to accept. It's only after we move in that we discover the suite has no hot water. It has the taps, just not the connection. However, it is very nice, so we soldier on. Mistake! In the evening, the whole water system fails and we are reduced to third world levels. No showering, no brushing and no flushing! Not nice.

For 24 hours, we complain at the front desk and shower in public by the pool. Eventually we get taken seriously, and another room appears. But we don't want to move again. We're only here for one more night... A third room is not what we want! We just want to shower and go home...

As for facilities. No gym, no spa, nothing on the beach and internet access only through a shared (and extortionate) cable at reception. Breakfast barely adequate if you get up on time and other meals good but only at times set by the hotel. No 24/7 or room service here.

Our local friends tell us that the hotel is simply punching (i.e., pricing) above it's weight. That may be true. For £80 a night, this might be a good hotel. At £240 it certainly is not.

The fundamentals are right. Let's hope the owners and management can grow to match the setting with which they have been blessed.

  • Stayed September 2010, travelled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berkshire
Senior Contributor
21 reviews 21 reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
“Lovely location on beautiful swimming beach”
3 of 5 stars Reviewed 31 August 2010
3
people found this review helpful

We had a nice comfortable room right on the beach. Well situated for watching sunsets over Silhouette island. Good snorkeling from beach amongst the granite boulders with many different types of beautiful fish (we went at SE monsoon period so not at its best for snorkeling).

Staff especially front desk very helpful and friendly.

Decor of comunal areas rather unusual - sort of Baroque / Hawaiian tiki bar hybrid! Although hotel seems to have won several awards over last few years we feel it was rather let down by quality of evening meals We had three nights there. First night food was good, second night almost inedible (curried fish with penne pasta and cheese?) and third night OK. Sometimes I think these places feel they have to try and keep up with food presentations you get at top european restaurants and would be better sticking to simpler and / creole dishes.

That said would stay here again due to beach, location, staff and rooms.

Bus stop outside hotel though due to shortness of our stay we hired a car.

  • Stayed August 2010, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nairobi
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Probably the best hotel I have ever stayed in all things considered”
5 of 5 stars Reviewed 23 July 2010
1
person found this review helpful

Having no idea what the Seychelles would be like having only experienced the Indian ocean in Kenya and Tanzania I was blown away how beautiful it is. The hotel was fabulous and we recieved a very warm welcome from Dominque on reception and after a lovely chilled welcoming drink shown to our spectacular room. We had reserved the twin bedroomed villa (room 25) over the swimming pool that was so far without doubt the nicest room of all hotels that I have ever had. There were beautiful flowers on laid out on the bed and a private garden/terrace overlooking the ocean with very comfy double seater chair and 4 sunbeds - heaven.
The beach is gorgeous with white sand, stunning granite boulders, rolling waves and warm turquiose sea. The kids (and us) spent many hours playing in the waves and climbing on the rocks. Sorry to all the honeymooners if we were a bit noisy. There are rooms that open up right onto the beach which would be perfect foo a couple but you need the villa with a family. The bar is also in a fantastic location, perched above the sea and designed to capture the spectaular sunset over Silhouette island. You can watch the fish swimming below. There is a very good bar menu and lunches were very good. we used the bar menu for the kids (10 and 12 yrs) to get food in the room in the evening when they were shattered from all the sun and sea. I played golf on the local 9 hole course (20 minute drive away) - they hire out clubs and it is a palm tree lined 9 hole course that is demanding in that you are almost guranteed to lose your ball should you go in the rough. We also went out to the Boathouse for a Creole buffet - not too impressed and the kids didn't enjoy it much. Not too many choices of restaraunts in the area - crying out for a good middle of the road restaraunt on that side of the island. We were very sad to leave this hotel before moving onto the Paradise Sun Hotel on Praslin for the second part of our Seychelloise adventure..........(review to follow). All in all a fantastic hotel, for those perople who say the staff are rude I can only say that you get back what you give sometimes and we found them all to be charming and nothing was too much trouble. A hire car is recommended as it is great to explore the island. I also highly recommend visiting at least one other island as they are so different - Praslin is lovely and La Digue is very special.

  • Stayed July 2010, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riyadh, Saudi Arabia
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
“ONLY Junior Suite !”
3 of 5 stars Reviewed 14 July 2010
3
people found this review helpful

I was hurried when i decide to take Standard Room in this hotel and there i Shocked !!! too small room ,no view, minibar Empty , bed has a thin Coverlet ,bad tv shortly not comfortable at all i payed for that funny room more than 400 dollars !!!!!!!!!!!!!!!! OMG
i go to the Reception and i was so Angry than they Apologized for that and upgrade me to a bigger room (((Junior Suite))) and be carefull dont take a less than this kind of room
it has a great view ,Large .Dirty and old furniture haha iys true i swear !! and alot of salamanders Multi sizes and colors ..........
my first time and sure LAST TIME on this place !!!

  • Stayed September 2009, travelled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Thamer-Bin-Majed about Sunset Beach Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
1 review
“Magnifecent.”
4 of 5 stars Reviewed 16 April 2010

Truly one of the most beautiful locations on planet earth. The owners and the staff are super friendly and the service is excellent. This is an ideal get away for honeymooners and couples. Very well situated near the famous Bue Vallon Bay. Some of the most spectacular sunsets I have ever witnessed.

Stayed June 2009, travelled on business
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Additional Information about Sunset Beach Hotel

  • Sunset Beach Glacis
  • Hotel Sunset Beach
Address: Glacis, Mahe Island 22440, Seychelles
Price range (per night):* INR19,155 - 24,980

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