We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Cerf Island Resort – reviews, photos

4.0 of 5
PO Box 1071, Mahe, Cerf Island 0000, Seychelles (Formerly Cerf Island Marine Park Resort)
Hotel amenities
Cerf Island Resort
Ranked #2 of 2 hotels in Cerf Island
3.5 of 5 stars 80 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

80 reviews from our community

    Trip type
Traveller rating
    39
    18
    5
    12
    6
Date Rating
Johannesburg, South Africa
1 review
3 helpful votes 3 helpful votes
“Shocking approach to clients - go elsewhere”
2 of 5 stars Reviewed 1 July 2011
3
people found this review helpful

We arrived for our honeymoon to find their were renovating the place. They tried to put us into a "suite" one level below what we booked right next to where the renovations were taking place. It was extremely messy and a sight for sore eyes. The service is extermelylack luster and the food is quite bland. After some arguments they did move us into another "suite" away from the noise but it was not what we booked and anticipated. After much nagging they also refunded some of our fees - but this is not the point, it was our honeymoon! This place is in it for themselves - they are not out to create a good experience. Rather pick one of the other places in Seychelles. (It is in a lovely location - just a pity of their apporach to clients.)

  • Stayed April 2011, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask KHinSA about Cerf Island Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francis Mondon, General Manager at Cerf Island Resort, responded to this review
12 August 2011
Dear KHinSA,

May I take this opportunity to thank you for yr recent review and we are indeed extremely sorry that your stay with us did not meet your expectations. It cannot be denied that we were operating at high occupancy levels and that the construction works were ongoing. Despite our endeavours to relocate you to another villa together with the 30% rate discount on offer it is obvious that your vacation plans were already spoiled and this is indeed most regretful. We feel that the comments regarding the food and service delivery are not fully justified as we have received nothing but praise from 95% of all our guests both during this difficult period and to date, recently receiving a Certificate of Excellence from Tripadvisor in May 2011. All recent tripadvisor comments clearly highlight this fact and this is a testament to our overall service ethic and attention to customer needs. Once again I would like to convey our sincere apologies, it is not only very unfortunate but also very difficult to provide optimum comfort levels while at the same time renovating the property. We regret any inconvenience this may have caused you and look forward to an opportunity to welcome you once again to our shores.With kind regards,
Francis K H Mondon MIH - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Luzern
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Cosy, quiet, clean, friendly people, superb food”
5 of 5 stars Reviewed 11 March 2011
4
people found this review helpful

Quiet yet very cosy resort with just 12 bungalows (soon +12) : No cars on Cerf Island. Most of the guests friendly, no glitzy people. Under new management: Very helpful and friendly staff. Very nice and spacious bungalows (one with a perfect sea-view). Rooms service: Perfect, with cleaning/ towel change also in the evening etc.. No insects in the interior (very few outside) Very clean.
Resort's beach is small but right next to the resort beautiful beaches along the whole island which can be reached on foot or with the resort's own kayaks or pedalos.
Not as many corals and fish as Maldives though.
Food was excellent: Always choice of 3 main courses; "amuse-bouche", various starters and dessert included. Good breakfast choice.
Money/value very good for Seychelles. Spa treatments quite expensive though

  • Stayed March 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Airman49 about Cerf Island Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelona, Spain
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“more than a resort a rest house”
2 of 5 stars Reviewed 30 January 2011
2
people found this review helpful

We have been at cerf island resort for our honey moon. The service has been awful, the personnel was completly uninterested in our good stay, creating a cold air. The only positive note is about the habitations, simply beautifull...unfortunately you have to climb a hill to reach them!!!!

  • Stayed January 2011, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask ricciolo99 about Cerf Island Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Cerf Island hotels

Four Seasons Resort Seychelles
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1152305?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
La Reserve Hotel
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d316586?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Le Domaine de l\
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d662971?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Fairy-Tern Chalet
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1432269?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Moscow, Russia
1 review
1 helpful vote 1 helpful vote
“Poor service ruins the experience”
3 of 5 stars Reviewed 9 January 2011
1
person found this review helpful

The hotel is actually pretty nice. The island is very peaceful and relaxing. The rooms are great and the scenery is beautiful. The shower outside was our favorite. The resort has great potential, but the poor quality of service definitely ruined our experience.

We wanted a place to just get away and relax. The island resort was exactly what we were looking for, however the staff on the resort was so rude that I would definitely not recommend the resort to anyone.

There was not a single time in the 12 nights that we were on the island that our dinner order was taken correctly. The food was almost as bad as the service. Its a mystery how someone can take fresh fish and completely make it uneatable. The restaurant likes to pretend that its 5 star with offering you amuse-bouche at the start of the meal, but pickle wrapped in old ham or buttered cracker is not a great way to start the meal. I hate to say it, but it only got worse from there. The soups did not have a single vegetable or other ingredient in them, they tasted like they came straight from a powered package with just water added and the main course was difficult to chew at best.

The drinks were very expensive by any standards. We live in Moscow, which is also very expensive and the prices here were even higher. We don't mind paying on the high side for a good drink, but when you are paying a lot and the quality is very poor it does not add to the experience.

The staff needs a lot of training in making the experience enjoyable for the guests, this especially goes to the wait staff who serve breakfast, lunch and dinner. They don't smile, they don't acknowledge your presence, they don't even try to get your order right when all you are ordering is a salad and a tea, they don't apologize for making a mistake and they are just plain rude to you throughout the dining experience.

If the quality of food is not important to you and if you are okay with service without a smile, then you can give this place a shot as the rooms are nice and the island is very peaceful, but I am sure that for the same amount of money you can get a much better experience in the Seychelles.

  • Stayed January 2011, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask PVPN about Cerf Island Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mumbai
Senior Contributor
30 reviews 30 reviews
Reviews in 26 cities Reviews in 26 cities
8 helpful votes 8 helpful votes
“small and sweet”
4 of 5 stars Reviewed 21 December 2010
1
person found this review helpful

It is a boutique hotel, only 12 rooms run by a couple. The villas are great, very airy and spacious, the bathrooms are huge and open air. Some of the rooms have really great views of Mahe. It is basically a very quiet resort, you can do kayaking, snorkeling, chill in the pool. The food is nice but the service takes a while. You can do day trips to neighboring islands.

Cerf island is actually located in the middle of a marine park, so there is abundant aquatic life around. To get to Cerf you take a 15min speedboat ride from Mahe island (the hotel will organize). It is a good getaway place, but if you want to do sightseeing you have to head back to Mahe or other islands.

  • Stayed November 2010, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask tascha007 about Cerf Island Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Cerf Island Resort also viewed

L\
4 of 5 stars 42 Reviews
Cerf Island, Seychelles
Show Prices ABS:HotelCheckRates-d316588?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Chateau de Feuilles
5 of 5 stars 138 Reviews
Praslin Island, Seychelles
Show Prices ABS:HotelCheckRates-d304186?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Constance Ephelia Resort
4.5 of 5 stars 455 Reviews
Mahe Island, Seychelles
Show Prices ABS:HotelCheckRates-d1675671?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 2 hotels in Cerf Island, ranked by popularity »

Been to Cerf Island Resort? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Cerf Island Resort

  • Cerf Island Hotel
Address: PO Box 1071, Mahe, Cerf Island 0000, Seychelles (Formerly Cerf Island Marine Park Resort)
Price range (per night):* INR19,828 - 28,061

Owners: What's your side of the story?

If you own or manage Cerf Island Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Cerf Island Resort
Show the lowest price for this hotel (from our partners)
Show Prices