if you want stay in a calm place with everything you need, this is the place for you.
beautyful beach
kindly waiters and staff
good and familiary food
traditional beduin tend with original entertainment

we have been here since a lot of time but now the things are changing a lot, they are working hard to grow up.

basic 3 star hotel with AI service.cleen rooms come with aircon,tv and ensuit.all rooms are twin bed.food is buffet style and is delicius.wide range of diffrent food and beverages.hotel pool was with very cold watter.good location for trip to luxor or marsa alam.bottomline-good cheap hotel with average service

This hotel was pretty shocking, but you get what you pay for. If it wasnt for the weather being totaly gorgeous we prob would of had an awful time. On the transfer we were charged £10 for a visa which we are sure is a rip off and we didnt need one.
on arrival we went to the bar and the staff completely ignored us and continued to serve guests who were already there - i asunme because they had been tipping them. We asked for drinks 3 times before we got any. We Immediatley met up with 3 other couples who had been experiencing the same problems!
The food was terrible, we were told by the rep to squeeze lime juice over the salad stuff to get rid of the bugs! Nice. We didnt bother to eat any salad stuff as it was left uncovered and there were loads of flies about. The drinks were very small, could only have 1 at at time and there was no way they wpuld let you take 2 or 3 back to other people, you had to get the drink yourself! There was nowhere to sit and have a drink, the bar was just that - an outside bar probably 2 meters wide, no chairs or tables. We were stood up alot! Once we had tipped the bar staff a few times they changed dramatically and were happy and chatty and would refill your glass - but why should you have to pay extra to get this!!! We certainly didnt feel like tipping anyone but it was the only way to get good service.

On the plus side, and there are some! The beach was lovely - brilliant for seeing lots of fish through the clear water. Altho there was quite alot of rock you will need water shoes. The weather was brilliant 12 hrs sun a day, and lovely and hot. Altho did get a bit much mid day we generally didnt go out between 11 and 3 so we would get some lunch and then go back to our room to watch a film. There was a couple of quite good film channels available. The hotle was a nice size so we did make a few friends - altho we were mainly just moaning about the place!

We wanted a double room but on arrival we had 2 single beds so went straight to reception to ask to be moved and there was probably another 10 people already at reception asking to be moved for various reasons. We were told there wasnt any double rooms available but they would try move us in a few days but we never heard anything and quite frankly couldnt be doing with having to try and explain our issues again to the unhelpful and rude reception staff.

We didnt pay alot for this holiday, for 2 weeks all inclusive was an absolute bargain we thought but like everyone says - you get what you pay for. There was nothing to do except eat , drink ( well try to!) sunbathe and watch tv, so if thats all your after then great. We didnt experience stomach problems until the end of the holiday and then i seemed to have problems for 2 months afterwards!

Wouldn't stay here again, would rather pay a bit more money next time!

Need anymore info please let me know.

We recently went to Egypt for two weeks, from October 1st to October 15th of this year. We had booked to stay at Cinderella Beach Resort in Marsa Alam. Unfortunately upon arrival we had problems
The hotel was disgustingly filthy, we had to stop our 3 year old from sitting on tables and chairs in reception areas as there was thick dust everywhere, we had to change our clothes after only half an hour in the reception as it was so dirty.
The hotel room was also of an awful standard and definitely not fit for purpose.
The shower did not work properly. The toilet did not flush. The electric plugs were hanging off the wall which is extremely unsafe when there is a small child around.
This must be a huge safety issue and people should definitely not be allowed in rooms where electric is such a danger. The beds were crawling in ants as was the entire room. My 3 year old daughter was bitten to pieces by ants.
The food was inedible; there were insects and flies all over the food. There was no variety of food or drink for children despite being advertised as child friendly and ideal for families.
The room was dirty, the chairs were not cleaned and the floor was dirty upon arrival.
The hotel is advertised with a children’s club, this was not the case. The beach bar was not open. There was no pool bar as stated on the internet. There was no supermarket as advertised on the internet. The children park was unsafe, rusty and falling to pieces. There was no entertainment which was one of the key reasons for picking this hotel.
There was no car rental available as advertised, only a taxi service which did not run all day. There was no disco, or bicycle rental. The pool table was broken and not usable. There was no snack bar. There was no TV lounge or volleyball. All of these things were reasons for choosing this hotel. The hotel was advertised with all of these facilities and I found it outrageous that we turned up to find none of them available.
We tried using the computers and were told these were broken. The toilets in reception exploded when we flushed them which I found disgusting.
The drinks were not kept refrigerated and were left out on tables with the lids off all day. There was no other place to get drinks so we had to drink these.
The air conditioning kept switching itself off in our room.
Our rep said that we could write down issues and get back to him and he left. We spent two days trying to get transfered which we luckily did in the end as we would not have been able to stay at this resort.