We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to BEST WESTERN PLUS Victor Inn & Suites

BEST WESTERN PLUS Victor Inn & Suites – reviews, photos

2.5 of 5
7449 State Route 96, Victor, NY 14564
Hotel amenities
Special offer
Earn a $50 Gift Card
BEST WESTERN PLUS Victor Inn & Suites
Ranked #1 of 6 hotels in Victor
4.5 of 5 stars 74 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

74 reviews from our community

    Trip type
Traveller rating
    44
    20
    4
    4
    2
Date Rating
Ontario
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
19 helpful votes 19 helpful votes
“Ideal for a Shopping Getaway”
5 of 5 stars Reviewed 3 January 2012
1
person found this review helpful

Our group of 5 really enjoyed our 2 night stay here over the (US) Thanksgiving weekend. We were doing some intense shopping, and the hotel was the perfect place to rest. We had two adjoining rooms on the first floor. Paid 89.99 a night per room. They were large, roomy and clean. Beds were comfy. Great amenities... fridge and microwave to store our yummy leftovers, large flat screen TVs, bathrooms were clean and spacious. Breakfast had a big selection of hot and cold foods... yogurt, granola, eggs, toast, bacon, sausage, even flavoured coffee cream. There was a nice pool and hot tub to soak our tired feet. Staff were pleasant, and our room was very quiet. Will come back next year! Great location near many malls and a 20 minute drive to Outlets.

Room Tip: If doing a lot of shopping, request first floor.. it felt very safe, and was nice not to have to tak...
See more room tips
  • Stayed November 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Bec&Jen about BEST WESTERN PLUS Victor Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin Chapman, General Manager at BEST WESTERN PLUS Victor Inn & Suites, responded to this review
9 January 2012
Dear Shoppers,

We appreciate your generous review. It it always great to see we are meeting the expectations of our guests. We also know that shoppers, at times, can spend a lot of money on some items and we love to see that our room rate was not one of those items.

We hope you left Victor with an extraordinary experience, and we will see you next year.

From the entire staff at Best Western Plus, we want to thank you and wish you a prosperous new year.

Truly,


Justin A Chapman, CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mississauga, Canada
Senior Contributor
39 reviews 39 reviews
Reviews in 23 cities Reviews in 23 cities
23 helpful votes 23 helpful votes
“Spotless and comfy”
5 of 5 stars Reviewed 30 December 2011
2
people found this review helpful

We stayed on the second night of a short three-day road trip through upstate NY. This place was spotless, stem to stern. Comfy beds, large-sized rooms, great cable selection and the morning hot breakfast was top-notch. Wireless worked well. Normally I don't care about the lobbies, but this place had a nice cozy area with a fire place and TV. Nice touch. Location was pretty good (about a mile away from the big mall.)

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask stuartrmwatson about BEST WESTERN PLUS Victor Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin Chapman, General Manager at BEST WESTERN PLUS Victor Inn & Suites, responded to this review
3 January 2012
Dear Traveler,


I wanted to thank you for your kind words about our hotel. Also I am extremely satisfied that you had a such a pleasant stay. We strive day in and day out trying to delivery a truly memorable guest experience and it is fulfilling to see we are achieving our goal.

From the entire staff we wish you a peaceful and prosperous Happy New Year!


Best Regards,


Justin A Chapman, CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
Contributor
17 reviews 17 reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
“YES! YES! YES!”
5 of 5 stars Reviewed 13 December 2011
1
person found this review helpful

Love this place!!! Clean! Spacious! Nice decor! Wonderful room! Love that hotel lobby! The staff are the sweet topping! Always accomodating, friendly, and tolerate my grumpy morning moments! It's how they role! (Just 4 u Patrick) Customer service and satisfaction come with sincerity...a real top priority! Thanks gang! Justin, Elizabeth, Patrick, Jennifer, Michael, Linda, Steven...and all the excellent housekeepers! My favorite place in the Rochester area. Can't imagine anyone would not find it to be true. A very BIG YES to staying here!

  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Joseph M about BEST WESTERN PLUS Victor Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin Chapman, General Manager at BEST WESTERN PLUS Victor Inn & Suites, responded to this review
21 December 2011
Joe,

It has been a pleasure having you stay at our hotel. I am extremely pleased that you have joined our Best Western family. What you said in your review was truly appreciated; we make every effort to make sure each and every guest interaction and experience is an extraordinary one.

From all of us at the Best Western Plus Victor we wish you a Happy Holiday and peaceful and prosperous New Year.

See you next year 2012 !


Truly,


Justin A Chapman, CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saranac Lake, New York
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Good value”
4 of 5 stars Reviewed 9 December 2011
1
person found this review helpful

We visit family nearby and always stay here. We think it the best value. It's the best price for a 3 star motel in the area. The staff is friendly, the rooms are clean, and the breakfast is good though not great.

Room Tip: The mini-suite rooms are a bit more spacious but not worth the extra money. Ask for an upgrade to t...
See more room tips
  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask wakeusup about BEST WESTERN PLUS Victor Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin Chapman, General Manager at BEST WESTERN PLUS Victor Inn & Suites, responded to this review
13 December 2011
Dear Loyal Guest,

I am glad to see you are enjoying each and every stay at our hotel. We appreciate and value your business. It is people like you who we owe our success to. We hope to see you back soon.

Happy Holiday from all of us at the Best Western Plus Victor.

Truly,


Justin A Chapman, CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doral, Florida
Top Contributor
193 reviews 193 reviews
Reviews in 69 cities Reviews in 69 cities
184 helpful votes 184 helpful votes
“Good, clean, efficient, friendly”
5 of 5 stars Reviewed 8 December 2011
2
people found this review helpful

I booked this hotel for two reasons: first being great reviews on TripAdvisor, second being a proximity to the location of my business meetings. Great choice. Although I am not a biggest fan of Best Western Hotels this one felt so different and so much better than the rest of the chain I saw. Rooms are large, very clean and very comfortable. People working in this hotel are very pleasant. Hotel offers basic warm breakfast sufficient to kick start your day. Absolutely no problems whatsoever. Although it is very unlikely I will be returning to Victor very soon, if I do, this is the hotel I will be staying in again.

Room Tip: rooms right from reception are very quiet.
See more room tips
  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask skljajic about BEST WESTERN PLUS Victor Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin Chapman, General Manager at BEST WESTERN PLUS Victor Inn & Suites, responded to this review
13 December 2011
Dear Guest,

I am extremely pleased you enjoyed a new twist on what the Best Western brand can delivery from staying at our property. Our location is one of the main reasons why people stay at our hotel. We are located right off interstate 90 and interstate 490 which make it very easy to access any location surrounding Rochester.

I am thrilled you had good experience; if and when you come back to Victor, you will have a good, clean, efficient, and friendly hotel waiting for you.

We wish you the best of luck on your future endeavors. Happy Holidays from all of us at the Best Western Plus Victor.

Sincerely,


Justin A Chapman, CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed BEST WESTERN PLUS Victor Inn & Suites also viewed

Comfort Inn & Suites
4.5 of 5 stars 18 Reviews
Farmington, Finger Lakes
Show Prices ABS:HotelCheckRates-d1084310?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Homewood Suites Rochester - Victor
4.5 of 5 stars 53 Reviews
Victor, Finger Lakes
Show Prices ABS:HotelCheckRates-d1382785?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hampton Inn & Suites Rochester/Victor
4 of 5 stars 49 Reviews
Victor, Finger Lakes
Show Prices ABS:HotelCheckRates-d99046?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 6 hotels in Victor, ranked by popularity »

Been to BEST WESTERN PLUS Victor Inn & Suites? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about BEST WESTERN PLUS Victor Inn & Suites

7449 State Route 96, Victor, NY 14564
Price range (per night):* INR5,601 - 14,114

Owners: What's your side of the story?

If you own or manage BEST WESTERN PLUS Victor Inn & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
BEST WESTERN PLUS Victor Inn & Suites
Show the lowest price for this hotel (from our partners)
Show Prices