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Happy Journey Motel – reviews, photos

300 North Genesee Street, Utica, NY 13502
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Ranked #12 of 12 hotels in Utica
2.5 of 5 stars 5 Reviews
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5 reviews from our community

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Traveller rating
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    5
Date Rating
West Chester, Pa
1 review
2 helpful votes 2 helpful votes
“Unethical and full of bugs”
1 of 5 stars Reviewed 1 August 2007
2
people found this review helpful

I booked 2 rooms in February for the HOF induction at $100 a night ,although when we arrived there the sign read $79. Then I had to cancel 1 of the rooms (5 days before our arrival) and they changed the rate to $150 for the 1 room.
Also, the room had bugs and the parking lot is horrible.
Avoid this hotel.

Stayed July 2007
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NY
1 review
3 helpful votes 3 helpful votes
“Filthy, stinky and dishonest”
1 of 5 stars Reviewed 19 April 2007
3
people found this review helpful

My family stayed at Happy Journey(and Scottish Inn, a joined hotel) and got fungal infections. Not only that, we got the bonus bedbugs and fecal aroma when the staff "cleaned" our rooms. The cleaning didn't include trash removal or carpet cleaning and when they did their rounds the room smelled like someone just used the bathroom... each time over the entire week we were there. We were given the rooms by an emergency relief after our house burned. They attempted to keep the pay for multiple rooms, meanwhile giving us one... we called the agency to report this. As we were going through enough with the tragedy in our lives, their brand of hospitality was uncalled for. But, they shouldn't be doing business like that at all. Do yourselves a favor and never stay there... ever

  • Liked — Inexpensive rooms
  • Disliked — It was grotesue and unmaintained. Sometimes, you pay for what you get.
  • Stayed December 2006, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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