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Super 8 Utica – reviews, photos

1.5 of 5
309 North Genesee St, Utica, NY 13502
Hotel amenities
Super 8 Utica
Super 8 Utica
Super 8 Utica
Super 8 Utica
Super 8 Utica
Super 8 Utica
Ranked #9 of 12 hotels in Utica
2.5 of 5 stars 31 Reviews
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31 reviews from our community

    Trip type
Traveller rating
    0
    3
    3
    4
    21
Date Rating
Bath, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“TERRIBLE MOTEL”
1 of 5 stars Reviewed 22 August 2011
1
person found this review helpful

We made reservations 5 days in advance for a room for 4 adults, non smoking, downstairs, with 2 queen size beds. I called the day before and confirmed that it would be a late arrival and everything was in order. I was assured it was. Upon arrival they did not have reservation right, they had it for 2 people, upstairs, with smoking! The front desk argued with us saying they had no more rooms, and even had us stand and call other motels.They tried to put us in an upstairs room which smelled really bad of urine. We finally ended up in a downstairs SMOKING room. It had pubic hair on sheets and poop on the wall. There was no continental breakfast as stated. We had 2 towels total for 4 people. When we called the desk we were told there weren't anymore towels until after 8am the next day. The microwave didn't work and the room wasn't clean. Upon talking to the manager in the morning, he made excuses that the woman who made the reservation worked there 10 years and was his best employee. He said she had high blood sugar and couldn't do it properly. Very bad experience and would most definitely not return to this motel.

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  • Stayed August 2011, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask smileyrm about Super 8 Utica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Hampshire
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Dump”
1 of 5 stars Reviewed 7 July 2010
1
person found this review helpful

This place was disgusting! Cigarette butts all over the stairs up to the second floor. Old coffee grounds in the coffee maker. Someone's food still in the fridge. The lights didn't work (however, that may have been a good thing.)

  • Stayed July 2010, travelled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask UkNITtY about Super 8 Utica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“NASTY Hotel that should be closed down”
1 of 5 stars Reviewed 3 July 2010
1
person found this review helpful

Absolutely disgusting. The board of health needs to come in and close down their continental breakfast bar in the hotel lobby. If it doesn't scream bacteria to you them God bless you and please visit an eye Dr ASAP!
This hotel's overall outside(exterior) appearance should be enough to scare anyone with any sense away. My husband and I along with our 3 children didn't make it past the lobby desk. Read the previous reviews and save yourself the agony, unless of course your accustomed to filth.

  • Stayed July 2010
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Niti3 about Super 8 Utica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Long Island, NY
1 review
1 helpful vote 1 helpful vote
“You'd be better off sleeping on the street”
2 of 5 stars Reviewed 1 June 2010
1
person found this review helpful

Dirty and filthy are the best adjectives I can come up with to describe this place.

Wear shoes at ALL times while in your room. Beware of dirty women's undergarments from the previous guest being overlooked and left hanging in the shower by the cleaning staff.

The owner was apologetic and seemed sincere when I emailed him about it, but unwilling to reimburse me even 1 of the 2 nights I stayed there, and didn't care about the bad review I told him I was going to leave.

  • Stayed May 2010, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask itlnmikey about Super 8 Utica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gibsonville
1 review
1 helpful vote 1 helpful vote
“DO NOT STAY HERE!”
1 of 5 stars Reviewed 3 May 2010
1
person found this review helpful

Do not stay here! Sleep in your car!
This is the nastiest place I have ever stayed in! My dog didnt even want to be in the room...the smell is horrific! the walls are visibly filthy...the rug was so dirty it crunched when you walked on it...we did not take our clothes or shoes off...and checked out when the sun came up.and checked into the red roof inn...10$ more and it was perfect!...
I believe they were making porn movies in one room....it was also obvious they were renting rooms by the hour...the emergency exit door didnt shut or latch, anyone could walk in thru the back...and did...all night long
anything that was broken they tried to fix with spray foam ..Shame on the city of Utica for not closing this filthy establishment down...shame on Super 8 for letting this building have its name attached!

  • Stayed April 2010, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask mscaptain2u about Super 8 Utica
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Additional Information about Super 8 Utica

309 North Genesee St, Utica, NY 13502
Price range (per night):* INR3,641 - 6,161

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