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Microtel Inn Tonawanda-Buffalo – reviews, photos

2.0 of 5
225 Crestmount Ave, Tonawanda, NY 14150
Hotel amenities
Microtel Inn Tonawanda-Buffalo
Microtel Inn Tonawanda-Buffalo
Microtel Inn Tonawanda-Buffalo
Microtel Inn Tonawanda-Buffalo
Microtel Inn Tonawanda-Buffalo
Microtel Inn Tonawanda-Buffalo
Ranked #1 of 14 hotels in Tonawanda
3.5 of 5 stars 39 Reviews
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39 reviews from our community

    Trip type
Traveller rating
    5
    17
    11
    4
    2
Date Rating
Folcroft, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Unprofessionalism at its finest.”
1 of 5 stars Reviewed 13 July 2011
2
people found this review helpful

Checked in 7/10 unfortunately by the most crass, decrepid and miserable hotel clerk I have ever met. Mind you, I have traveled and stayed in several hotels over the years. This one was the cream of the crop for horrific service. We checked in. The woman was absolutely foul from the get go. Not a smile on her face. We had reserved our hotels on priceline. I thought the rooms were prepaid for as when you book on priceline, 99% of the time, it's already prepaid. My friend that was with me accidentally dropped her keys on the desk and the hotel clerk says "Please take a seat ma'am." - WTF. To make matters worse, she just continued her irrational behavior throughout checkin. We had booked 2 rooms. The woman asks for two separate credit cards - again, we booked it with ONE credit card. I walked out after checking in because I just could not take her incompetence. I tried to reason with the second clerk working on the shift, but she also did not care about anyone and couldn't answer simple questions.

The room stunk. They advertised a queen bed. Bull. It was a full at its best. I have a queen at home and it's bigger than the bed they have.

I will never, ever, ever, ever, ever times infinity stay at Microtel again. Beware checking in. Oh, they also make you slide your card in for getting ice. Sad, isn't it? I paid $89.95 for the room - it was not worth the aggravation.

The room was small. The bathroom was kinda dirty as well. We didn't spend most of our time in the room, thank God.

There are PLENTY of other hotels around. Do not use this one or the evil witch will shoo you away with her broomstick!

Room Tip: Go to another hotel!
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  • Stayed July 2011, travelled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask wordguy80 about Microtel Inn Tonawanda-Buffalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bronx, New York
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Very good for the price”
4 of 5 stars Reviewed 8 July 2011
4
people found this review helpful

I wanted to take my family to experience the Falls and I was looking for a place to stay and it happened that this was the only one in the area that had vacancy. I was a little worried about the place and I was wondering why it was the only one with vacancy. The room is tiny, tv is on top of the dresser, I don't understand why they don't mount it on the wall, but for the price it was very good. We only used the room to sleep since most of the day we were out. Breakfast was ok, if you like bagels and cereal, free coffee 24 hrs was a plus for my wife. Room was clean, staff was friendly. I will stay there again. Take advantage of that 15% off for dinner at the Texas Road House, good food and portions the size of Texas.

  • Stayed July 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask FamTraveler10469 about Microtel Inn Tonawanda-Buffalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amherst
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“No frills, but good value for the price”
3 of 5 stars Reviewed 26 June 2011

If you are looking for a room to simply sleep in while you sight see around the falls, this is the place. Room was clean, bed was comfortable.( Night staff is more friendly and helpful than the day staff.) Free breakfast is bare bones minimum; bagels, cereal, juice, and coffee.
Book on-line for the best price..they will quote you $89.95 at the hotel, you can find $60 on line, which is all you should pay for these rooms since the hotel has no ammenities and the taxes in NY are quite high. Get a list/direction sheet from desk clerk for area restaurants, they are tucked away on back streets that you won't be able to find!

  • Stayed June 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask AmherstCallie about Microtel Inn Tonawanda-Buffalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burlington, Canada
Top Contributor
64 reviews 64 reviews
Reviews in 43 cities Reviews in 43 cities
43 helpful votes 43 helpful votes
“Here for long weekend”
3 of 5 stars Reviewed 22 April 2011 via mobile

Good price for long weekend. Room is compact but clean and tidy. Free coffee avail 24 hours down hall and extensive vending machines. Free basic breakfast incl in price.

  • Stayed April 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask cityboy_nz about Microtel Inn Tonawanda-Buffalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai
Senior Contributor
41 reviews 41 reviews
Reviews in 36 cities Reviews in 36 cities
18 helpful votes 18 helpful votes
“Cheap option”
3 of 5 stars Reviewed 14 November 2010

The Night Staff did not want us to stay there and took ages to check us in, only when we insisted. Rooms were average and had only the basic ameneties. The morning staff was more efficient. Breakfast was OK.

  • Stayed October 2010, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Anil29 about Microtel Inn Tonawanda-Buffalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Microtel Inn Tonawanda-Buffalo

  • Microtel Hotel Buffalo
  • Microtel Tonawanda
  • Tonawanda Microtel
Address: 225 Crestmount Ave, Tonawanda, NY 14150
Price range (per night):* INR3,417 - 5,713

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