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SpringHill Suites by Marriott Tarrytown Greenburgh – reviews, photos

3.0 of 5
480 White Plains Road, Tarrytown, NY 10591
Hotel amenities
SpringHill Suites by Marriott Tarrytown Greenburgh
Ranked #6 of 7 hotels in Tarrytown
4.0 of 5 stars 85 Reviews
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85 reviews from our community

    Trip type
Traveller rating
    33
    30
    12
    5
    5
Date Rating
Massachusetts
Senior Contributor
29 reviews 29 reviews
Reviews in 14 cities Reviews in 14 cities
41 helpful votes 41 helpful votes
“Pleasant staff/mixed review otherwise”
4 of 5 stars Reviewed 9 January 2012
1
person found this review helpful

This was our first experience at a Springhill Suite, although we have stayed at many other Marriott properties. When we booked through a third-party service, they suggested this hotel because it had rooms with 2 double beds & a pull-out sofa. We were told we could get a roll-away as well, but found out upon check-in that this was not true. They offered us a room across from the elevator as it was a "little bigger" and so we took it. It was tight, but fine for four adults.

The room is not a standard hotel size/shape. When you enter there's a sofa (w/a queen-sized pull out) and an extra sofa section. Across from this is a niche with a desk and a small kitchenette w/mini-fridge, microwave, sink, coffee-maker and countertop.

The large screen plasma TV is on the wall opposite the sofa toward the beds, but not exactly across from either. The TV wall curves outward and along this wall you'll find the entrance to the bathroom, a dresser and a closet. Across from this are the two double beds with an alarm clock with an iPod dock (nice touch!). On the other side of the curved wall is the bathroom - the tub is at the largest width and then it "slims down" for the toilet. This part is separated by a door from the sink, mirror and usual amenities of shampoo, soap & body lotion.

The room was decent, although my allergies flared up after sleeping on the sofa bed. It has a very thin, but soft mattress.

Good points: The staff were very nice. I am not sure if it's their usual practice, but breakfast was available at least an hour earlier than advertised during the weekend. I also noticed that another hotel guest was able to get the hotel to provide transportation to the train station- this was also not advertised.

Wi-Fi worked well and there were two computer stations in the lobby. Coffee, tea, apples and lollipops were also available most of the time.

Bad point: While the pool was clean, the whirlpool did not work (but was hot) and the area did not seem to have been cleaned nor restocked with towels over the weekend.

Room Tip: Rooms across from elevator may be larger.
See more room tips
  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask baystater about SpringHill Suites by Marriott Tarrytown Greenburgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shstarrytown, Manager at SpringHill Suites by Marriott Tarrytown Greenburgh, responded to this review
30 January 2012
Dear baystater,

I have read your review and appreciate your comments. I would like to apologize for the miscommunication regarding your request for roll away beds. I would like to inform you that we have taken appropriate action on making sure that we do not have roll away beds as a requested option on our website and third party channels. I appreciate your comments regarding our staff and breakfast. They work exceptionally hard to make every guest feel special. Thank you so much for staying with us and I hope to see you in the near future.
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West Chester, PA
1 review
“Delightful stay.”
4 of 5 stars Reviewed 29 December 2011

Last minute plans to spend some holiday time in New York City but not wanting the expense of staying there, we decided that staying in Tarrytown and taking the Hudson River Railroad into the City would be a pleasant alternative and it was more than pleasant.

The hotel staff was extremely friendly and welcoming. Our rooms were very clean and comfortable. With the added sitting area and efficiency kitchen we found the time in our rooms most accommodating The heater made a bit of a drumming sound, but I am sure now that the holiday is over that will be fixed.

The "help yourself" breakfast buffet seems to include most anything you may want, whether you are just grabbing something "to go" or to sit down in the lounge/restaurant area to eat. Other than wishing the coffee was a bit more like Starbucks it was fine. I would recommend to them that they get their bagels at Bulldog Bagels where they are fresh as can be.

Our trips into NYC were so convenient, with the hotel van doing delivery and pick up from the train station and the trains running often enough in both directions that we could head out whenever we wanted, rather than rushing to catch a train.

Enjoy.

Room Tip: Pick the parking lot side rather than the turnpike side for quiet and view.
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jean B about SpringHill Suites by Marriott Tarrytown Greenburgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shstarrytown, Manager at SpringHill Suites by Marriott Tarrytown Greenburgh, responded to this review
30 January 2012
Dear Jean B,

Thank you so much for taking time out and adding your comments on tripadvisor regarding your stay. I was so delighted to hear that you had a wonderful stay with us while visiting New York City for the holidays. I look forward in having you back as our guests again.
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Chicago, Illinois
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“great accomodations at SpringHill Suites”
4 of 5 stars Reviewed 4 December 2011

I stayed in Springhilll suites in TarryTown for a few days. It was a very pleasant stay. I had my girlfriend accompany me, and she was happy with the accommodations as well.
Here are the key points highlighting the pros & cons.
Pros:
1) iPod stand alarm radio was broken when i arrived to the room. I reported it to front desk & they replaced is within a couple of hours. Great service in this hotel ! They aim to please. Btw, iPod is great to plug in your iPhone & listen to some tunes on its built in speakers. I have pics attached.
2) The gym is nice. It has some cardio equipment & some free weight , only dumbells. Dumbells go up to 50 lbs i beleive which is great for bench pressing , biceps curls,...etc. I have pics attached.
3) Swimming pool is small but v nice to get a quick dip. Pic attached.
4) Jaquizzi is great!! i loved hanging out w/ my girlfriend in there. Pic attached.
5) Room is v clean with nice tv. The view from the window sucks though!! check pics.
6) Continental Breakfast holds great food to get a good surge of energy in the morning.

Cons:
1) view from window sucks in the room.
2) Parking outside is small, unorganized & plain odd. They need to work something out to help the parking situation outside.
3) When i arrived, the staff had nobody to help us w./ the bags. I unloaded my own luggage & took upstairs on my own. Not good. They need to work on this.
4)

Room Tip: Ask for a good view. Ensure the iPod stand works.
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  • Stayed May 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask web_guru_123 about SpringHill Suites by Marriott Tarrytown Greenburgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shstarrytown, Manager at SpringHill Suites by Marriott Tarrytown Greenburgh, responded to this review
30 January 2012
Dear web_guru_123,

I have read your review and appreciate your feedback regarding your stay. I would like to say that unfortunately we do not have a bell man on staff due to our hotel being a select service, but I have informed my staff that if someone needs help with their baggage to have someone on staff help them. I look forward in having the opportunity in having you as our guest in the near future.
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Pomona, New York
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“Great place- Friendly staff”
5 of 5 stars Reviewed 3 November 2011 via mobile

Very clean, room was spotless, bed was comfy and staff very accommodating.

  • Stayed October 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask gary1217 about SpringHill Suites by Marriott Tarrytown Greenburgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shstarrytown, Manager at SpringHill Suites by Marriott Tarrytown Greenburgh, responded to this review
30 January 2012
Dear gary1217,

I have read your review and are very happy to know that you enjoyed your stay. I look forward in having you as our guest in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Senior Contributor
28 reviews 28 reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
“Good Nights sleep, convenient location, good breakfast bar”
4 of 5 stars Reviewed 31 October 2011

We arrived at 10:30 and went through registration quickly. We were staying here apparently with several volley ball girls teams. However, we did not hear any noise an slept very well. The breakfast bar was well stocked and had good variety. Covered and uncovered parking was convenient. Rooms recently remodeled so everything we nice a neat.

  • Stayed October 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Artist5320 about SpringHill Suites by Marriott Tarrytown Greenburgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shstarrytown, Manager at SpringHill Suites by Marriott Tarrytown Greenburgh, responded to this review
30 January 2012
Dear Artist5320,

Thank you for taking time out to post your comments regarding your stay. I am very pleased to hear that you enjoyed a good night sleep along with our complimentary breakfast. My staff and I look forward in having the opportunity in having you as our guests again in the future.
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Additional Information about SpringHill Suites by Marriott Tarrytown Greenburgh

  • Springhill Suites Tarrytown
  • Tarrytown Springhill Suites
Address: 480 White Plains Road, Tarrytown, NY 10591
Price range (per night):* INR7,337 - 14,171

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