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Comfort Inn Syracuse – reviews, photos

2.0 of 5
6491 Thompson Rd, Syracuse, NY 13206
Hotel amenities
Comfort Inn Syracuse
Comfort Inn Syracuse
Comfort Inn Syracuse
Comfort Inn Syracuse
Comfort Inn Syracuse
Comfort Inn Syracuse
Ranked #12 of 28 hotels in Syracuse
3.5 of 5 stars 57 Reviews
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57 reviews from our community

    Trip type
Traveller rating
    7
    26
    15
    5
    4
Date Rating
Ottawa, Canada
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Very clean and comfortable - good value!”
5 of 5 stars Reviewed 8 February 2012

We just returned from a 2-night stay at the Comfort Inn at Carrier Circle in Syracuse, and were very happy with our accommodation. Clean room and bathroom, comfortable beds and excellent included breakfast (eggs, sausages, waffles, cereal, toast, bagels, muffins, juice/tea/coffee).
This Hotel is very well-kept, with staff working continuously to make the Hotel welcoming and clean. We've tried several of the hotels in the Carrier Circle area and prefer the Comfort Inn to all the others. Close to the I-90, one exit east of I-81, and easy access to I-690 and I-481.

This is our hotel of choice for the area, and we'll be back!

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask DarylOttawa_Canada about Comfort Inn Syracuse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathy Shue, General Manager at Comfort Inn Syracuse, responded to this review
13 February 2012
Thank you very much for your kind words; we are very happy you enjoyed your stay! Our first priority is to provide a clean, comfy, friendly hotel and I thank you very much for your feedback. We look forward to hosting you and your family again, we really appreciate your business!
Sincerely,
Kathy Shue, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“A very family oriented hotel”
4 of 5 stars Reviewed 15 January 2012
1
person found this review helpful

I reached the hotel on December 31 from Boston. We reserved 2 rooms for about $70 @ including tax. The hall was cozy with a great fireplace and a small restaurant that opens in the morning.

The front desk people were very helpful. I had a speeding tickets just 2 exit at I90 before the exits to the hotel. The gentleman in the front desk even gave me phone no. of local attorney that could fight the ticket for me.

The room was huge, and the bathroom was exceptional huge. The room was clean with a lot of space. We had 2 queen size beds. The decoration was not fanzy but it was good enough for a one night sleep. The softness of the bed and the comforter was just about right. My friends lived just right besides us with a very young kid but we couldn't hear anything and overall the room was quiet.

Hotwire said it had a compliementary continental breakfast but the breakfast was surprisingly good. It had scrumble eggs, sauages, and hot waffle beside the normal cold stuffs. It was really enjoyable to eat at such a cozy area. One complaint was the fire place was a bit too hot at the lobby.

If you don't want to go anywhere to eat, you could walk to the McDonald right besides the hotel.

I suggest anyone to stay in this 3* hotel if they by any chance pass through Syracuse.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask catlung about Comfort Inn Syracuse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathy Shue, General Manager at Comfort Inn Syracuse, responded to this review
13 February 2012
Hello, thank you very much for the feedback on your recent stay, I'm so glad you enjoyed it! We all love the fireplace, too, so cozy on a cold winter day or night; it's nice to sit around it and eat breakfast or read. We are definitely lucky to have such spacious rooms and work very hard to keep them clean and fresh, it's a great team we have here! Thank you again for your review, I hope we'll see you again very soon.

Sincerely,
Kathy Shue, General Manager
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Ottawa, Canada
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
“Good Value For What We Paid”
4 of 5 stars Reviewed 28 November 2011
1
person found this review helpful

Stayed 2 nights for the Black Friday sales.
Staff at front desk were very friendly and helpful.
We had a room on the top floor with a king bed. The room also had a large desk, an easy chair, dresser and a flat screen TV.
Wireless internet is also free.
We also found the hotel was very quiet and didn't hear people coming a going to their rooms.
The bed was very hard so a little uncomfortable for us but if a hard bed is what you like you will be fine. Also had 5 pillows which is nice as I fined quite often with King size bed you still maybe get only 2 or 3 pillows at most hotels.
Bathroom was clean with plenty of towels.
Breakfast started at 6am and goes to 9 am. Consisted of the usual juice,cereal, yogurt,toast,bagels, a couple of sweet treats and the nice extra of Belgium Waffles (you make it yourself) and scrambled eggs and sausage. Of course coffee, tea and hot chocolate was available all the time. The breakfast was the same both days.
The hotel room was a little dated but for the price we paid and from comments family members who stayed at a different hotel that they didn't like we got a good deal.
We would stay here again.

  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Caribbeangirl57 about Comfort Inn Syracuse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saskatoon, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Good value and location”
3 of 5 stars Reviewed 2 October 2011 via mobile
1
person found this review helpful

We stayed here one night and used a coupon book so got the room for $65.00. Location good but difficult to find. Room is okay- could have some updating. The hallways smell of smoke and although we have a NS room,there is smoking on part of the floor. For one night it is okay but would be mich better if the whole hotel was no smowing.

  • Stayed October 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Lynda_11040 about Comfort Inn Syracuse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hershey
Contributor
15 reviews 15 reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
“Average in every sense of the word”
3 of 5 stars Reviewed 1 October 2011
1
person found this review helpful

My daughter and I stayed here while traveling to attend a sports event at
Syracuse University. The property screams "average". There is nothing that stood out, either good or bad. The front desk staff was courteous, but we saw little of any other staff. The room furnishings were adequate, but dated. The room was reasonably clean, but the little things were missed by cleaning staff (i.e. the hard to reach corners, the out-of sight places left untouched). The furniture was spartan and serviceable, but ,,, average. The breakfast was edible, but the hotel was relatively full, and competition for food and seating was fierce. This property did not stand out compared with other Comfort Inns and Suites properties I have stayed at; it seemed comparable to what you might get at most low-end discount chains.

  • Stayed September 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Comfort Inn Syracuse

  • Syracuse Comfort Inn
Address: 6491 Thompson Rd, Syracuse, NY 13206
Price range (per night):* INR5,153 - 6,833

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