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United Inn – reviews, photos

2.0 of 5
1308 Buckley Rd, Syracuse, NY 13212 (Formerly Quality Inn North)
Hotel amenities
United Inn
United Inn
United Inn
United Inn
United Inn
United Inn
Ranked #21 of 28 hotels in Syracuse
3.0 of 5 stars 53 Reviews
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53 reviews from our community

    Trip type
Traveller rating
    5
    12
    8
    4
    24
Date Rating
Newton, NJ
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Yikes!”
1 of 5 stars Reviewed 29 November 2011

The pro's: Front deck attendant was very nice and honest. Hotel is convenient to I81 and I90. Price was good and bed was comfy. That's where the good ends. The cons: At check in, I was warned to "be careful" by the attendant. Not really the way I like to start a stay. A "Boom Boom" party was going on in the back banquet hall, with plenty of noise, cars with lots of bass, and lots of people walking by, yelling and laughing all night outside our door. (and the attendant put us in a room as far away from the party as possible). She also said extra security is also hired during these parties...(extra!...yikes!). For your protection, they also lock and chain all hallway doors leading outside, so your room key will not work for doors other then to the actual room doors. The room was dirty to boot. Really? Really. I went to check out at 5:30AM and where is the night attendant? After waiting 10 minutes I finally walked around and found him sleeping in the lounge in front of the TV. This was not my best hotel experience.

Room Tip: I would not stay here again if it were free.
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  • Stayed November 2011, travelled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kanata, Canada
Contributor
20 reviews 20 reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
“good deal for the price”
4 of 5 stars Reviewed 10 October 2011

Our family was returning from a trip and was looking for someplace simple to stop over on our way home. We picked this hotel on line as there was a promotion and got a great deal. We were pleasantly surprised at our choice as the hotel was over all very nice. Our hotel staff were friendly and amenable. Our room was very clean and the overall property was in good condition. We enjoyed a comfortable stay and complimentary breakfast before checking out. I'd definitely recommend this for families.
This hotel is conveniently located by the 81 and 90 so good for en-route traveling.

Room Tip: If you select exterior two doubles, you have a door to the interior corridor as well as an exterior...
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  • Stayed October 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mumbai
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“good stay...”
4 of 5 stars Reviewed 18 September 2011

The beds and sheets were clean. The bathroom was clean,The staff were friendly and helpful.The pool was nice. its was just night what we spent @ this place as we had a a flight to catch.... you get In-room wireless internet access In-room coffee / tea making facilities , Rooms with Balcony

Room Tip: executive double rooms
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  • Stayed January 2011, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doylestown, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
“Won't stay here again!”
1 of 5 stars Reviewed 15 August 2011

It was a very small room.. The room was dirty. The bathroom had a half used bar of soap behind the door and hair stuck on the towels. There was a lot of dust on the TV and dresser. The carpeting was filthy! I was afraid to walk on it without my shoes on. We stayed here for the pool and breakfast. The pool water was not clear. Breakfast was adequate - muffins and cereal. TV in breakfast room was so small you'd have to be 2 feet away from it to see anything. It seems that this once was a very nice, large hotel, but it has been allowed to get run down. I would not stay here again.

  • Stayed August 2011, travelled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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“This can't be good for your health”
1 of 5 stars Reviewed 7 August 2011

THE worst place we ever stayed at. The staff is friendly, but the place is filthy, moist and smells. Just outside Syracuse it's cheap and easy accessible. But on the inside it is not worth the stay even for free. It looks clean on the surface, but look a bit closer and it is a true dump. It needs serious redecorating and not just a paint job. There is filth everywhere, under the bed, in the corners of the bath room. And it's noisy as hell, you can easily hear the neighboring guest talk in their rooms. But the worst is the humidity: everything is damp and smells like it. You can feel your lungs clog up. Spend a fiver more and feel clean.

Room Tip: Ask them to show your room first before deciding
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  • Stayed August 2011, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about United Inn

  • United Hotel Syracuse
Address: 1308 Buckley Rd, Syracuse, NY 13212 (Formerly Quality Inn North)
Price range (per night):* INR3,697 - 23,356

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