this crowne plaza was just recently renovated its a real masterpiece, an amazing lobby the staff are very helpful the rooms very comfortable.

I visited the hotel this week for business and it was very nice. I had an issue with the temperature in the room as it was really really cold. The staff there was awesome and they were able to help me sending a technician. They also called several times asking if I wanted to change my room or if there was anything else they can do to make stay even more enjoyable. They were FANTASTIC and made stay a memorable one!

I haven't stayed here since the hotel was renovated. I arrived the weekend of 12-10-11 for a night. I had reserved the room online, the desk staff were very friendly and helpful. The renovations turned out well the hotel looked good. I had a room on the second floor, the elevator was unheated and very cold inside. The room was very nice as was the bed. Everything was clean and fresh. The room was cold so I turned the heat on, the heat ran all night and never shut off, as it was just blowing out warm air and not hot air. That wasn't much of a problem once under the blankets anyway. The bar was nice, although I do miss the old bar, it was unique with it's bi levels. The hotel was not busy, there was no noise and I never even heard a door slam the whole night. The half shower wall in the bathroom was not a good idea because the water splashes all over the floor. I will stay here again.

If you're young and doing business in the Rockland County area, like an active late night bar, good Wi-Fi, and don't care that much about noise or room accommodation, this is the place for you. Access to the NYS thruway is excellent and downtown Suffern has an excellent Italian, Spanish, and Mexican restaurant within five minutes from the hotel. They allow dogs. However, if you need quiet for sleeping, a bathtub, a serious workout facility, and attentive staff, then NO, this is not your hotel. Put up my brother, an out-of-town visitor here, and thought the rooms were just average, and the ones facing the Atrium must be impossible with convention/party noise. Would make a decent large wedding space. So, you see, 50/50.