“Spa is crowded and worn, not sparkly clean....rooms, service and staff just lovely.”
I am a spa junkie and just don't understand how this spa is top notch. The staff was great, but there is no polish on the place....for example, the aluminum railing into the spa where the waterline starts, is coated with slimy grime, people didn't pick up their cups and there they stayed on the floor all day, there was a Q-tip on the floor of the ladies' locker room all day. The changing area was too small for the amount of clientele this weekend. Everyone was on top of each other, not a peaceful serene place. It was difficult to get to one's locker. Perhaps it would be better to during the week.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
3 February 2012
Thank you for your review. We are very sorry that you did not enjoy your experience at Spa Mirbeau. We strive to exceed our guests’ expectations in all areas of Spa facilities and services. We have reviewed your comments with our staff and have corrected any issues that we may have found. We hope that you will visit us again and allow us the opportunity to provide you with our nationally acclaimed facilities and services.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC