Stayed at the Hilton Garden Inn with a group of about 120 people/40 rooms. I was the person who handed the contacts with the hotel. My personal experience was tremendous. Rooms were very nice, well-decorated, and good sized. The lobby area was beautiful, there were a number of places for both adults and kids to hang out.
Group sales people went above and beyond to assist us, after discussions about the hotel restaurant (which is small), they put together a very nice buffet for us in one of their meeting rooms at a good price. The food, service, and hospitality were excellent on all accounts.
Breakfast the next morning in the lobby restaurant was very well done.
Surrounding area is very nice and the grounds outside the hotel are very well-kept.
Don't get up to the Saratoga area very often, but would definitely make it a point to stay here again when I did.
The only negative would be that a couple of rooms in our group had double rooms reserved and ended up with King rooms. They were "compensated" at check-in with a free bottle of wine/champagne and apologies, but obviously this was not an ideal situation. But this was the only negative we encountered,
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
5 December 2011
Thank you for recently staying with us and for taking time to share your experience with others. Our entire staff takes a lot of pride in providing excellent guest service and it's very nice to hear that it made a difference in your stay. We look forward to your future stays with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC