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The Saratoga Hilton – reviews, photos

3.0 of 5
534 Broadway, Saratoga Springs, NY 12866
Hotel amenities
The Saratoga Hilton
3.5 of 5 stars 263 Reviews
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263 reviews from our community

What travellers say about this hotel
  • Very nice(6)
  • Gift shop(5)
  • Fitness center(4)
  • Friendly and helpful(4)
  • Great location(3)
  • First nights(3)
Traveller rating
    96
    53
    57
    28
    29
Only show reviews for Family (42) | Couples (79) | Business (76)
Date Rating
Providence, Rhode Island
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Get a room to the back”
3 of 5 stars Reviewed 13 February 2012

Hotel was comfortable, I do not agree with having to pay ten dollars a day to park, (which is waived in the winter months) The room was spacious , the housekeeping staff kept the place spotless. If you should stay here ask for a room to the back of the building, not on Broadway, The traffic noise was a bit much for me. Overall I would stay here again

Room Tip: Request a room to the rear of the hotel
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  • Stayed February 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask dennis l about The Saratoga Hilton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew Stowell, Manager at The Saratoga Hilton, responded to this review
27 February 2012
Thank you for staying with us here at the Saratoga Hilton. we appreciate you taking the time to share your experience from your recent stay. Your feed back is a valuable tool for improving the operation of the hotel. We look forward to seeing you again !
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Thomaston, Connecticut
Senior Contributor
37 reviews 37 reviews
Reviews in 14 cities Reviews in 14 cities
29 helpful votes 29 helpful votes
“Great service, not so great rooms”
3 of 5 stars Reviewed 6 February 2012

The service at the Saratoga Hilton was fabulous. The desk person was very courtesy and informative. When I needed non-feather pillows they were sent up quickly. The common areas of the hotel are beautiful. The free wi-fi was speedy and reached all areas of the hotel.

The guest room had some great features too. The beds were super-comfortable and there was a large HD TV (although we didn't use it). The room lacked amenities one would expect for this price, though, such as a mini-fridge or even a garbage can (the only one was in the bathroom).

The bathroom was tragic. It was so tiny that the door would nearly hit the toilet as it was closing. The sink felt like it was made out of cheap materials. The bathtub faucet would run when the shower was on, with no way of turning it off, leaving me showering in a couple of inches of water. The water pressure was quite minimal as well. There was no fan in the bathroom which resulted in a room full of steam and a fogged-up mirror.

The Saratoga Hilton is a nice hotel, but for the price I would expect more, especially in the bathroom.

  • Stayed February 2012, travelled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Andrew Stowell, Manager at The Saratoga Hilton, responded to this review
7 February 2012
Thank you for taking the time to review our hotel. We appreciate your time and feedback on your recent stay. I am delighted that you got the opportunity to use the amenities in your guest room such as our flat screen TV's, and our comfy beds! We do have the mini-fridge's available upon request.
I offer my apologies for the condition of the bathroom. This will be addressed with the engineering department immediately.
I thank you again and our team hopes to see you again when you are in Saratoga.
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new jersey
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
“Great stay at the Saratoga Hilton”
5 of 5 stars Reviewed 4 February 2012

We had a wonderful stay at the Saratoga Hilton during opening day at the racetrack. This was our first trip to Saratoga and the staff was wonderful. They shared much information about the track and betting there. The concierge was able to obtain prime seating tickets at the grandstand at the last minute ( expect to pay extra of course). We loved Saratoga and the Hilton.

  • Stayed July 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Andrew Stowell, Manager at The Saratoga Hilton, responded to this review
6 February 2012
Race Season in Saratoga is always an exciting time. We're glad to have played a part in helping you enjoy your introduction to summer in Saratoga. We hope to see you back next year and for many years to come. Thank you for your kind review of our hotel and staff.
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Staten Island, NY
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Great place to stay on Main Street in Saratoga.”
4 of 5 stars Reviewed 31 January 2012

This is a great hotel to stay in, right on Main street. You can't go wrong with this hotel.. The staff is friendly and helpful, there is free parking and you can walk to everything in town that you may want to see. The rooms are clean and relatively newly designed. The beds are comfortable. They allow dogs in certain sections of the hotel. There is a nice indoor pool and fitness room. Whenever we book this hotel, we usually get a great rate ( **with the exception of racing season) always around $99 a night or $129 a night with breakfast.

  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Andrew Stowell, Manager at The Saratoga Hilton, responded to this review
6 February 2012
Thank you for taking the time to share your experience at the Saratoga Hilton with us. We appreciate your feedback. Your input is highly valued as a tool to improve the operation of the hotel. I am most fortunate to work with such a team of service oriented professionals. We are delighted that you were able to enjoy downtown Saratoga Springs. We hope to see you again in the future.
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Oneida, New York
Contributor
17 reviews 17 reviews
Reviews in 14 cities Reviews in 14 cities
28 helpful votes 28 helpful votes
“Convienent Place to stay”
4 of 5 stars Reviewed 30 January 2012

Very clean, large rooms, and many comforts. We were there in the winter so the rate was reasonable and the parking was FREE! (not true in the spring/summer months) If you are in Saratoga for the night life, it is very close to the heart of it all. You can easily walk to your downtown destinations. We had a KIng room. Very nice amenities including comfy bed and pillows. The towels were plush! Nice front desk, although I didn't have to deal with them too much. Would definitely stay here again!

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask apr68 about The Saratoga Hilton
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Andrew Stowell, Manager at The Saratoga Hilton, responded to this review
6 February 2012
Thank you for taking the time to review our hotel. We appreciate your time and feedback on your recent stay. I am delighted that you got the opportunity to stay with us and enjoy Saratoga. Thank you again and our team hopes to see you again the next time you are in town.
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Additional Information about The Saratoga Hilton

  • Hilton Hotel Saratoga
  • Hilton Saratoga Springs
  • Saratoga Springs Hilton
Address: 534 Broadway, Saratoga Springs, NY 12866
Price range (per night):* INR9,506 - 24,157

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