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Courtyard by Marriott – reviews, photos

3.0 of 5
11 Excelsior Ave, Saratoga Springs, NY 12866
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Courtyard by Marriott
4.0 of 5 stars 103 Reviews
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103 reviews from our community

What travellers say about this hotel
  • Great location(4)
  • Dinner reservations(3)
  • Friendly and helpful(3)
  • First nights(3)
Traveller rating
    53
    29
    8
    6
    7
Only show reviews for Family (18) | Couples (38) | Business (27)
Date Rating
New York City
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
“Good place to stay in Saratoga”
5 of 5 stars Reviewed 13 February 2012

First time back at this Saratoga Marriott property after a few years away. We still like it for its location, comfortable rooms, bathrooms, good towels. Room amenities include good size fridge and microwave. Hotel staff is friendly and courteous. Breakfast features omelet station. Pool is small but in a nice windowed area and perfect for small children. Free wifi throughout the hotel worked well.
The only minus is that the in-room safe was too small to accommodate a 15" laptop.

  • Stayed February 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New York City, New York
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Served Its Purpose for a 1 Night Stay”
4 of 5 stars Reviewed 2 February 2012

Smooth check-in after a 2 hour car ride. I booked under the AAA rate during a big race weekend. Then I couldn't find my card -- good thing the front desk didn't ask for it.

My room REEKED of cigarette smoke. Not cool! The kind and courteous front desk staff apologized and offered to move me into another room without any hesitation or question. I was secretly hoping for a sweet upgrade or breakfast, but then I realized I was in Saratoga, not Monaco. The mattress had a dip in it on one side, which is fine if you sleep like a dead person. I decided to just slept on the other side. I did however let the staff know upon checking out.

The hotel served it's purpose: safe and within walking distance to downtown, comfortable & clean accommodations, friendly staff, free parking.

IRRELEVANT FOOD RECOMMENDATION: Mrs. London's has AMAZING sweets and baked goods if you're able to spend some time in town for breakfast. 464 Broadway

  • Stayed July 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richmond, Vermont
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Nice place to stay in Saratoga”
3 of 5 stars Reviewed 30 January 2012

We were having a conference at the Courtyard by Marriott and stayed there for 2 nights. The accommodations were fine but nothing special. Wait staff was very helpful as well as the folks at the front desk.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ohio
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
20 helpful votes 20 helpful votes
“Great Hotel”
5 of 5 stars Reviewed 20 January 2012

Stayed here for a Thurs-Sun stay. Rooms were great, bathrooms were updated, beds were comfortable. Rooms were very quiet. There is free coffee/tea in the lobby 24/7. The lobby also has a double sided fireplace, a bar, and is a great place to relax with friends if you don't want to sit in your room.
The breakfast wasn't included with our rooms and it was $9.95 for breakfast, We didn't get it, our friends did and said it was more than worth the price.
There was a small indoor pool and a hot tub that was fun for our 2 year old.
Our room had a mini fridge and a microwave in it. I believe it was room 517.
Overall a great stay and I would stay here again for sure.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Oneida, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Very lacking in the Marriott tradition”
3 of 5 stars Reviewed 2 January 2012

Our room was never cleaned the correct way. There was hair on the hardware of the coffee table, dust throughout the suite; pulled bedding back to find a discarded handtowel ( was not our since they never stocked us with them); coffee, mugs, glasses and community information was not provided. they wanted to "Comp" a breakfast which was declined, but never offered an andjustment+

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  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Courtyard by Marriott

  • Courtyard Hotel Saratoga Springs
  • Courtyard Saratoga Springs
  • Saratoga Springs Courtyard
  • Saratoga Springs Marriott
Address: 11 Excelsior Ave, Saratoga Springs, NY 12866
Price range (per night):* INR9,339 - 25,891

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