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Grand Union Motel – reviews, photos

2.0 of 5
120 South Broadway, Saratoga Springs, NY 12866
Hotel amenities
Grand Union Motel
2.5 of 5 stars 36 Reviews
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36 reviews from our community

    Trip type
Traveller rating
    4
    8
    3
    8
    13
Date Rating
Glenville, New York
1 review
1 helpful vote 1 helpful vote
“Heed My Warning! Stay Elsewhere!”
1 of 5 stars Reviewed 12 December 2011
1
person found this review helpful

This place is a zero in my book. I am in no way picky about where I stay, but this place is gross. We stayed here for one night in December. The room was freezing when we first arrived. Really, it was freezing! They didn't have the heat on and is was as cold inside as it was outside. This made getting ready for our semiformal event that evening very unpleasent. The place stunk like stale cigarette smoke, there were stains all over the carpet and the bathroom was nasty. I didn't dare touch anything and in no way was I going to shower in the bathroom. The water coming out of the sink was yellow and I don't think it had anything to do with the mineral spring on the property. The bed was like sleeping on a cheap cot and the pillow was like a piece of foam shoved into a pillowcase. I couldn't wait to get the heck out of there. I live in the area and was disgusted to stay at a place that misrepresented the area so badly. There are so many other choices. Even if you have to spend a few extra $$, do it! I wouldn't be surpised if this place rents by the hour. The first thing I did when I got home was showered to get the nasty motel funk off of me.

  • Stayed December 2011, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
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Ask sjohnson518 about Grand Union Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
East Amherst, New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
“Disappointing venue in quality town”
2 of 5 stars Reviewed 9 October 2011

Pulling into the parking lot gave us a start - not what we expected at all. While we were clearly mature adults, we were warned not to trash the room and were assessed a $10 hold on our credit card. The lobby was dingy, having seen better days. On entering the room, the musty odor and sticky, unsightly carpet had us shaking our heads. If we had not pre-paid the exorbitant fee, we would have opted out immediately. To be fair, we managed to get a decent night's sleep and the receptionist tried her best.

  • Stayed October 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask RonPatti about Grand Union Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“TERRIBLE...AVOID AT ALL COSTS”
1 of 5 stars Reviewed 9 August 2011

My family and I go to Saratoga every summer. This year, we reserved our room at the Hampton Inn later than usual and could only reserve for 3 out of the 5 nights. So, we made the reservations for the other 2 nights at the Grand Union Motel. We had stayed there three times in past years and it had always been a nice place to stay. We were told that our room number was 60. We did not know a room 60 existed, considering there are only 30 rooms in the front perimeter of the motel. When we found room 60 behind the building, in some bushes bordering the property line with the motel and the bank on the corner, we were understandably upset. We opened the door (which was barely secure), and we were hit by a wall of musty air. There was a strange red stain on the carpet next to the front bed. The carpets were stained elsewhere and they were damp. The chair in the back bedroom had a stain and a wall that had clearly been repaired was not repainted. Long story short, the man sent a worker to FABREEZE the room and that was the last straw. The owner was of less than no help. Considering we were being charged $300 per night, we were outraged by his lack of caring and the extremely poor condition of the rooms were given. We ran across to the Hilton Garden Inn and thankfully they squeezed us in. Take my advice and avoid this place.

  • Stayed August 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Nancy S about Grand Union Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester, NY
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
63 helpful votes 63 helpful votes
“Great for heavy parting....”
2 of 5 stars Reviewed 1 August 2011

So a couple of friends of mine decided to go to Saratoga Springs for a conccert at SPAC at the last minute; and we did not want to spend alot of money....I thick this was the cheapest I found that was close to SPAC...Location is good. I had an idea of what I expected when I booked this hotel. So when I arrived I was not surprised at what a dump this place was. But it was perfect for the occasion. I never touched the floor with my bare feet. I would wear my flip flops when I would get out of bed and walk to the bathroom. The bathroom was clean. The sheets were clean, bedspread not sure. Bed slightly hard. Front Desk check it area was a mess. They had a great outdoor pool. Not sure of the spa; never used it or wanted too. Basically this place is good if you want to party with friends and drink and hang out. If I was attending a concert again I would definetly go back; but if I wanted to get away for a couples weekend with a nice dinner and cuddle time; I would not choose this place. I would stay at the place across the street. It looked verrrry nice. During racing season the whole town is very expensive, even this dump I stayed in. If I was attending the races I would not stay here. Hope this review helps...don't be afraid of booking this place; you might just like it for what it is.

  • Stayed July 2011, travelled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Orphie about Grand Union Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cranberry Lake, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Sadden BY Decline”
2 of 5 stars Reviewed 31 July 2011

This property once was a real jewel. It was run by a guest focued family that paid attention to details and kept the property in pristine condition. The new owners are running the place into the ground. There are few english speaking staff and the motel's value propostion is gone. Price is too high for so many faults. Below average.

  • Stayed July 2011, travelled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask joe0330 about Grand Union Motel
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Additional Information about Grand Union Motel

  • Grand Union Hotel
Address: 120 South Broadway, Saratoga Springs, NY 12866
Price range (per night):* INR5,928 - 16,664

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