We stayed at the Porcupine Inn during a weekend visit to Saranac Lake. We came from NYC so with traffic and stops, we got to the Inn late at night. Our host was incredibly accommodating and made sure we were attended to properly despite the late hour of our arrival. The Inn itself is kept up really well and the room we stayed in (with fireplace) was ready to go. We also happen to stay during a huge blizzard, no worries though. The walk way to the car was shoveled by morning and getting in and out - no problem. I would highly recommend staying here again.

I stayed at the Porcupine for two nights in June of 2010 with my boyfriend, sister, and sister's husband. We experienced none of the problems described by other guests who gave this establishment an appalling one-star rating (you wanted Meg to do your laundry? Seriously?). The breakfasts were sublime, our rooms were more than ample, and the hot tub was, in no other words, a hot time. I would encourage folks to step back and take a look at themselves before judging the innkeeper as overworked and/or unfriendly. To get good customer service, you need to be a GOOD CUSTOMER. Conversely, there's the adage of "Garbage in, garbage out." Think about it. Meg was nothing but courteous during our stay, and we couldn't have asked for more.

My entire experience at the Porcupine Inn was incredible and I highly recommend that you try it out if you are visiting the area. It's the perfect getaway for couples or groups and the service and atmosphere are great. We were greeted at the door by Meg, the owner, who was very enjoyable and helpful. She toured the house with us upon request and helped us plan the rest of our trip by recommending restaurants, snowmobiling locations, shops, etc.

The breakfast was extraordinary and different every morning and, after being out and about all day, it was great to come back and be able to relax with friends playing pool and listening to music, sitting by the fire or hanging out in the hot tub.

Overall, great place for a weekend getaway, a ton to do within 10-15 minutes of the Inn, clean and VERY PRETTY location and great service. No complaints!

What a shame really, its a nice location and the inn has potential, especially as there isnt much competition in the higher end B&B market in the area. But, Meg somehow from the offset makes you feel like she is overworked and hassled and you are an income stream. From the offset when we asked about laundry facilities (far too much work for her to consider doing, brusquely directed to the laudromat, and we were the only guests) to the lack of choice at breakfast, the average food/drink, the dusty rooms, the lack of real local information... it is quickly obvious that Meg is just not suited to the hospitality business. Too many signs and what you cant do, too little genuine interest in making your stay a good one. A shame.