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Hilton Garden Inn Islip MacArthur Airport – reviews, photos

3.0 of 5
3485 Veterans Memorial Highway, Ronkonkoma, NY 11779
Hotel amenities
Hilton Garden Inn Islip MacArthur Airport
Ranked #1 of 5 hotels in Ronkonkoma
4.0 of 5 stars 79 Reviews
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79 reviews from our community

    Trip type
Traveller rating
    32
    29
    13
    4
    1
Date Rating
Union City, New Jersey
Top Contributor
93 reviews 93 reviews
Reviews in 44 cities Reviews in 44 cities
36 helpful votes 36 helpful votes
“Recent stays not as good as before”
3 of 5 stars Reviewed 1 February 2012

They definitely shouldn't tout this place as a good spot to do business. For one the internet speeds here are well below what a 56k modem can do. All I can do is barely get email sent. And the walls between rooms are pretty thin...you can here tv and all from adjacent rooms. The breakfast is pricy at about $15 including tip for an average all you can eat breakfast. Dinner items are even more expensive and the quality doesn't get better. Other than that everything is clean and the beds comfortable.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amrit Hoffer, General Manager at Hilton Garden Inn Islip MacArthur Airport, responded to this review
3 February 2012
Thank you for taking the time to provide us with feedback on your recent stay with us at The Hilton Garden Inn Islip. We truly appreciate your feedback, I noticed from your comments the two issues you had with our hotel and I wanted to address both of those. In the last few weeks I have had few complains about our Internet being extremely slow, so I have been in touch with AT&T to diagnose what maybe causing this problem and it seemed we needed to add another circuit in order to accommodate higher volume of traffic due to our guests having more than one davice these days. All of the wiring has been completed so we should have the additonal circuit up and runing within next few weeks. We’re sorry you were not satisfied with paying $15.00 for your breakfast. Our breakfast is much more than what you would get at other hotels: cooked‐to‐order with fresh eggs, bacon, sausage, waffles, as well as a variety of cereals, pastries, and fruits to give you what you need to start your day off right. Did you know you can also book our Bed & Breakfast rate where breakfast is included with the room rate. At our hotel, that’s only $10.00 additional and kids eat free when you book that rate. We would love the opportunity to have you as our guest once again, please contact me at my directly at 631-619-4964 or via email. I look forward to hearing from you. Thank you.
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1 review
“Comfortable hotel.”
4 of 5 stars Reviewed 21 January 2012

Overall this hotel is very nice/comfortable. It is situated in a convient location in central Long Island. There were minor serviceabiliy issues w/ the unit I stayed in, but it was very clean. All the staff members were extremely professional and attentive to my needs. The only downside of staying here is that it was, in my opinion, overpriced. If you don't mind spending a little extra, consider staying at this location during your next trip to Long Island.

  • Stayed January 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Senior Contributor
22 reviews 22 reviews
Reviews in 16 cities Reviews in 16 cities
1 helpful vote 1 helpful vote
“spotless”
4 of 5 stars Reviewed 20 January 2012
1
person found this review helpful

I had the joy of staying in a newly renovated room but it looked like the whole hotel was brand new. Everything from the lobby, front desk, bar, elevator, hallway and room was spotless. I was pleasantly surprised to enter my room and find both a refrigerator and and a microwave near a coffee station. Great area! I travel often and I was surprised to see this room had both. Nice sitting area and very comfortable bed. Bathroom spacious although watch out when you turn on the water, as it will definitely come out full blast and splash you a bit. Once you do that once or twice, you don't forget! Other than that faucet, the service was fantastic. Everyone on every shift was so nice, friendly and very kind. I hope I can stay there again soon!

  • Stayed December 2011, travelled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask abrownsc about Hilton Garden Inn Islip MacArthur Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
2 helpful votes 2 helpful votes
“Good hotel, but remodel includes annoying low-flow sinks.”
4 of 5 stars Reviewed 5 January 2012
2
people found this review helpful

I've stayed at this hotel several times. This hotel has been very convenient and comfortable. I also appreciate the freshly made cookies in the lobby every evening. However this has been my first trip here since they remodeled the place. I know everybody wants to be "green" these days and thats fine. However, the bathroom sinks in the rooms have been slowed down to a trickle. This results in me spending more time at the sink or just using the bathtub for simple tasks like getting enough water to rinse my razor or toothbrush. I'm going to try the nearby courtyard hotel on my next trip just for comparison.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Union City, New Jersey
Top Contributor
93 reviews 93 reviews
Reviews in 44 cities Reviews in 44 cities
36 helpful votes 36 helpful votes
“Great hotel”
4 of 5 stars Reviewed 22 December 2011
2
people found this review helpful

They were doing a little remodeling when I was there but the room I had looked brand new. Good mini restaurant and bar with just the right amount of selections for travelers. Walls are a little thin between rooms but other than that I had no real complaints. Check-in is so fast for Hilton Rewards members.

  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hilton Garden Inn Islip MacArthur Airport

  • Ronkonkoma Hilton Garden Inn
  • Hilton Garden Inn Ronkonkoma
  • Hilton Ronkonkoma
  • Ronkonkoma Hilton
Address: 3485 Veterans Memorial Highway, Ronkonkoma, NY 11779
Price range (per night):* INR7,381 - 11,743

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